Technical Support Expert

4 days ago


Båstads Kommun, Sweden Lindab AB Full time

About Lindab AB

Lindab Group is expanding its business and revenue, driven by strategic acquisitions and profitable organic growth.

To succeed, we are making significant investments in a group-wide digital strategy within several areas such as ERP, HRM, and Data&AI. This initiative aims to support our expansion and build shared capacity with like-minded and skilled colleagues.


Job Description

We are seeking a seasoned IT professional to join our team as a 2nd Level Line Support Technician. In this role, you will play a critical part in ensuring stable and efficient IT services.

You will be responsible for logging, categorizing, and prioritizing incoming incidents and service requests to quickly restore IT services and handle inquiries professionally and efficiently.


Key Skills and Qualifications

  • Proven experience in a service desk environment, preferably with 5+ years of experience.
  • Strong technical skills, including knowledge of Microsoft 365, Windows 11, Intune, Autopilot, and SCCM.
  • Experience working with ticket management systems and solid understanding of ITIL processes.
  • Hands-on experience with Active Directory administration and user management.
  • Excellent communication skills, with fluency in both Swedish and English.


About Your New Role

You will be responsible for troubleshooting and resolving more complex issues that cannot be handled directly by 1st line support. You will work on finding both temporary workarounds and long-term solutions to ensure IT services function optimally.

The role also includes handling tasks that require a higher level of technical expertise than what is managed at the 1st line level.



  • Båstads Kommun, Sweden Lindab AB Full time

    Join our digitalization journeyLindab Group is growing our business and revenue, encompassing several acquisitions annually, alongside profitable organic growth.To succeed, we are making significant investments in a group-wide digital strategy within several areas such as ERP, HRM and Data&AI. This initiative aims to support our expansion and build shared...


  • Båstads Kommun, Sweden A-hub Sweden Full time

    Job DescriptionSupport the Roll-out of Dynamics 365: Ensure successful implementation and configuration of the ERP program.Act as a Subject Matter Expert: Provide solutions tailored to business needs in one of five focus areas: Finance, WMS, Manufacturing, SCM, or Sales.Collaborate with Stakeholders: Gather and document business requirements for system...


  • Malå Kommun, Sweden TN Sweden Full time

    Singtel empowers every generation to excel, connecting people to the possibilities they need. A Hello at Singtel opens doors to new initiatives and growth.As a Technical Solutions Expert, you will bridge the gap between IT and business stakeholders, ensuring seamless integration of technology solutions to meet business needs.Configure, deploy, and optimize...


  • Täby kommun, Sweden Teledyne Full time

    Job ResponsibilitiesPartner with global customers to scope, plan, and implement our enterprise solutions, system-to-system integrations, and drive the customer onboarding process.Lead customer workshops, training sessions, and user acceptance testing to ensure successful implementations and long-term value creation.Collaborate with internal teams (Product...


  • Härryda kommun, Sweden HydraSpecma Full time

    Business Systems Implementation ExpertWe are a global company operating in six countries around the world, utilizing the IFS 10 business system. Our team is responsible for supporting over 450 IFS users.We are seeking an experienced Business Systems Implementation Expert to join our team in Gothenburg. The successful candidate will have strong technical...


  • Bodens Kommun, Sweden McDermott Full time

    Job Overview:The Global Immigration Expert plays a crucial role in solving complex immigration problems, analyzing possible solutions using standard procedures and building knowledge of the company, processes, and customers. This individual understands key business drivers and applies this knowledge to solve problems in straightforward situations by...


  • Älmhults Kommun, Sweden Inter IKEA Group Full time

    About the RoleWe are seeking a skilled CAD Development Specialist to join our team in Range Operations. As a subject matter expert, you will be responsible for building up knowledge of CAD data and tools for textiles and mixed materials. Your contributions will drive the development and implementation of efficient and effective ways of working, tools,...


  • Bodens Kommun, Sweden McDermott Full time

    Civil Discipline ExpertWe are seeking a Civil Discipline Expert to join our team at McDermott. As a key member of our engineering department, you will utilize your knowledge and expertise to improve the civil discipline within our organization.Key ResponsibilitiesApply best practices and industry standards to optimize design and analysis...


  • Båstads Kommun, Sweden A-hub Sweden Full time

    Are you ready to make an impact in a global company dedicated to creating sustainable and innovative solutions? As an Application Specialist at Lindab, you will be at the heart of our digital evolution, playing a central role in the implementation and optimization of Dynamics 365 F&O as part of our ERP program.We are building the team with five distinct...


  • Båstads Kommun, Sweden A-hub Sweden Full time

    Key ResponsibilitiesDynamics 365 Implementation: Implement and configure Dynamics 365 as part of the ERP program.Business Analysis: Analyze business processes and identify opportunities for optimization and efficiency improvements.User Support: Provide second-line technical support for user queries and issues.You will also work closely with IT, developers,...

  • BI Developer

    1 week ago


    Båstads Kommun, Sweden A-hub Sweden Full time

    Are you a skilled BI Developer ready to take on an impactful role in a dynamic and innovative environment? At Lindab, we are on an inspiring journey to harness the power of data and this role is crucial in driving our digital transformation. As a BI Developer, you will be at the forefront of this mission, designing advanced dashboards, building efficient...


  • Mjölby Kommun, Sweden Toyota Material Handling Manufacturing Sweden AB Full time

    At Toyota Material Handling Europe, we create the technology that keeps the world moving. We are over 13,500 colleagues passionate about supporting companies of all sizes with today's and tomorrow's material handling challenges. Because we know that our business and our industry are essential and sometimes even critical for them, for daily life and society...


  • Mjölby Kommun, Sweden Toyota Material Handling Europe Full time

    At Toyota Material Handling Europe, we create the technology that keeps the world moving. We are over 13,500 colleagues passionate about supporting companies of all sizes with today's and tomorrow's material handling challenges. Because we know that our business and our industry are essential and sometimes even critical for them, for daily life and society...


  • Båstads Kommun, Sweden A-hub Sweden Full time

    Main ResponsibilitiesImplementation and Configuration: Support the roll-out of Dynamics 365 as part of the ERP program.Subject Matter Expertise: Act as a subject matter expert in your specific focus area.Stakeholder Collaboration: Collaborate with stakeholders to gather and document business requirements.User Training: Conduct user training sessions and...


  • Lilla Edets Kommun, Sweden Essity Full time

    About the Role:As a Regional Technical Safety Specialist, you will be responsible for supporting the local operation to deliver safety improvements, plans and projects and own specific assigned elements of the site safety masterplan. With increased focus on machinery safety, the team is supporting the site to continually assess and improve the technical...


  • Älmhults Kommun, Sweden Inter IKEA Group Full time

    The role of the Solution Architect within the Supply Chain Planning team at Inter IKEA Group is critical in shaping the future of our digital capabilities. As a seasoned expert in Infor M3, you will work closely with stakeholders to design and implement IT solutions that meet the agreed needs of the business. Your expertise in M3 process and technical...


  • Båstads Kommun, Sweden A-hub Sweden Full time

    Company OverviewLindab is a global company dedicated to creating sustainable and innovative solutions. We are committed to making a positive impact through our work.">">About the RoleWe are seeking an experienced Application Specialist to join our team. As an Application Specialist, you will play a central role in the implementation and optimization of...


  • Älmhults Kommun, Sweden IKEA Full time

    About IKEAWe believe in empowering people to live more sustainably by creating products that are both functional and environmentally friendly. Our goal is to make it easy for everyone to make sustainable choices in their daily lives.Job DescriptionIn this role, you will play a critical part in shaping the future of product development at IKEA. As a Product...


  • Kungälvs Kommun, Sweden TN Sweden Full time

    Are you a driven and innovative engineer with a passion for naval solutions? Berg Propulsion is looking for a Technical Project Manager to join our dynamic team. If you thrive in a collaborative environment and are eager to lead cutting-edge projects, this role is for youAs a Technical Project Manager, you will be at the forefront of our Naval Solutions,...

  • Technical Lead

    1 day ago


    Kungälvs Kommun, Sweden TN Sweden Full time

    We are looking for a motivated Technical Lead - Naval Propulsion to drive innovation in our maritime solutions. In this role, you will lead the development of cutting-edge projects, own technical solutions that push the boundaries of innovation, and provide crucial technical sales support for ongoing projects.You will develop initial offerings in ILS and...