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Technical Onboarding Specialist
4 days ago
We're revolutionizing payments with a human-centric approach.
About the RoleAs our Technical Onboarding Specialist, you'll play a crucial part in ensuring clients are onboarded quickly and efficiently. You'll support clients across all our businesses during the onboarding process, balancing business-level and technical conversations.
You'll be responsible for guiding clients to implement the most suitable Trustly product solution by becoming an expert on Trustly's products and architecture. This includes managing multiple clients simultaneously, supporting commercial teams in technical discussions, and conducting rigorous testing to ensure flawless integration and smooth transaction processing.
Key responsibilities include:
- Implementing and managing client integrations with Trustly's products.
- Supporting commercial teams in technical discussions to ensure successful client onboarding.
- Conducting thorough testing and quality assurance to ensure high-quality client integrations.
- Analyzing client performance and collaborating across Trustly teams to resolve issues and increase effectiveness.
To succeed in this role, you'll need 3+ years of experience in a technical role (preferably fintech/online payments) with API integration knowledge. You should be detail-oriented and data-driven, with excellent verbal and written communication skills. A passion for technology and problem-solving is essential, along with a strong desire to learn quickly and collaborate effectively across multiple teams and geographies.
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