Operations Coordinator Expert

13 hours ago


Gothenburg, Västra Götaland, Sweden Axel Arigato Full time

At Axel Arigato, we are dedicated to delivering exceptional products and services to our wholesale partners. We are seeking a highly skilled Operations Coordinator to join our team and ensure seamless order processing and top-notch customer support.

The Operations Coordinator plays a vital role in our operations team, responsible for ensuring accurate order processing, maintaining the order book, and providing proactive customer support to wholesale partners. This involves managing multiple wholesale order flows, including wholesale orders, samples, showroom orders, outlet/flash sales, and returns. You will be expected to collaborate closely with internal departments and ensure that every order is processed accurately and delivered on time.

Key Responsibilities:
  • Gather and input order data from multiple sales channels into the ERP system (SAP).
  • Maintain and update the order book to ensure all orders are recorded accurately and in real-time.
  • Release orders for fulfillment and shipping, working with internal teams to ensure timely delivery and smooth processing.
  • Monitor order status in the ERP system, identify discrepancies, and resolve any issues as they arise.

We are looking for someone with most of the following:

  • An educational background in Business Administration, Supply Chain Management, or a related field is preferred.
  • 2+ years of experience in order administration, business-to-business customer service, or related roles, preferably within the fashion industry.
  • Minimum of one year's experience working with SAP or a similar ERP system.
  • Proven track record of managing Wholesale customers within the fashion industry.
  • Proficiency in OMS/ERP-systems and Microsoft Office suite is a plus.


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