Financial Advisory Industry Professional
5 days ago
Unlocking Efficiency in Financial Services with AI-Powered Solutions.
The financial advisory industry is plagued by inefficient processes and high costs. At Grasp-ai, we're harnessing the power of AI to automate mundane tasks, freeing up professionals to focus on high-value activities.
We're seeking a skilled Customer Success Manager to join our team. In this role, you'll be responsible for ensuring our customers get the most out of our AI platform. This involves proactively engaging with customers, gathering feedback, and driving product improvement through collaboration with our commercial and product development teams.
Responsibilities:
- Monitor customer usage and provide proactive feedback to optimize their experience
- Conduct regular check-ins with customers to understand their needs and preferences
- Collaborate with cross-functional teams to gather insights and inform product development
Requirements:
- 2+ years of experience in the financial services industry
- Excellent communication and interpersonal skills
- Able to work independently and as part of a collaborative team
- Strong problem-solving and analytical skills
What We Offer:
- A chance to join a pioneering company at the forefront of AI innovation
- A competitive compensation package, including stock options
- Ongoing professional development opportunities
- A dynamic and supportive work environment
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