Compensation Operations Specialist
20 hours ago
Company Overview:
Foodora AB is a pioneering local delivery platform operating in over 70 countries worldwide. Headquartered in Berlin, Germany, we are part of the Delivery Hero Group, listed on the Frankfurt Stock Exchange since 2017.
Job Description:
The Specialist, Rider Compensation Ops will be responsible for payroll processing (rider payouts) in an accurate and timely manner. This role will focus on liaising with country finance and HR teams to ensure accurate and timely payout from rider pay systems.
Key Responsibilities:
- Work with rider payments team to calculate rider pay that needs to be paid out according to the payout cycles agreed with riders
- Liaise with country finance/people team to ensure rider payout happens accurately and timely
- Add/Deduct bonus/penalties that are not part of Rider pay system (Rooster)
- Write and execute basic queries for manual rules to analyse rider pay anomalies
- Improve payout process by working with rider quality/fintech teams for payment integrations and automation of manual repetitive tasks
Required Skills and Qualifications:
- Minimum 3 years of proven experience in HR, operations, or payment ops roles, ideally within the logistics, e-commerce, or tech industries
- Excellent problem-solving skills to handle complex data, ensuring compliance while maintaining fairness and transparency
- Experience working closely with cross-functional teams, including rider payments teams, People, Finance to handle payment-related issues and improve the process
- Keen attention to detail in monitoring outliers, payment fraud, and ensuring compliance measures are enforced consistently
- Experience with process optimization and a focus on operational efficiency, cost reduction, and risk management in the payment process
Benefits:
- Wellness allowance topped with the opportunity to participate in many work/life balance initiatives at foodora such as free group training at Sats & reduced price on massage
- Employee discount at foodora (woho) and awesome friday breakfasts
- Occupational pension, incl. premium exemption insurance, accident insurance and life insurance
- foodora Learning - Monthly learning sessions about different topics, such as the q-commerce industry, negotiation techniques and project management combined with a structured onboarding and inspiring courses within our learning tool Sana
- Great deals at Benify (for e.g. gym membership, e-bikes hotels, audiobooks, streaming services, clothes, kitchen supplies... and so much more
- Awesome AW's and (pink) parties
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