Airline IT Support Expert

4 days ago


Stockholm, Stockholm, Sweden Scandinavian Airlines System SAS Full time
About this Opportunity

This Airline IT Support Expert role at Scandinavian Airlines System SAS is a unique chance to join a dynamic team that provides IT support to business users/operational users in defined parts of the IT-services in the PAX/DCS service area. As a member of a Service Delivery Team/Value Stream, you will be the 1st point of contact for business users/operational users of the IT-services, as well as corresponding contacts against external/internal IT-suppliers.

Your responsibilities will include:

  1. Analyzing problems and issues in the delivery of IT-services.
  2. Servicing as a liaison between business representatives and IT-suppliers.
  3. Supporting business process development and continuous improvement of IT-services.

We seek someone with a strong ability to translate business needs into IT requirements and specifications, communicate effectively with both business stakeholders and IT providers, and analyse problems and issues to come up with working solutions. The ideal candidate will also have excellent problem-solving skills, be fluent in professional English, and be competent in Altea DCS.

Why SAS?
  • International, fast-paced working environment.
  • Dedicated to the continuous growth of our employees.
  • Ranges of benefits including travel perks, health and wellness initiatives, discounts, and a convenient commute.


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