ServiceNow Implementation Specialist
5 days ago
About the Role
We are seeking a highly skilled ServiceNow Implementation Specialist/Developer to join our team at OU302 Tietoevry Tech Services AB. As a key member of our team, you will be responsible for implementing ServiceNow modules, including ITSM, CSM, and HR, for our clients in Sweden, Estonia, or the Czech Republic.
Key Responsibilities
- Implement ServiceNow modules, including ITSM, CSM, and HR, for our clients
- Design and implement integration using REST API or other standard integration platforms
- Analyze and resolve production issues related to implemented solutions
- Migrate code from development to test to production instances of ServiceNow
- Provide support to end-users with queries related to ServiceNow-based solutions
- Analyze and improve current implementations and solutions
Requirements
- Location: Sweden, Estonia, or the Czech Republic
- Experience in ServiceNow developer or support role
- Strong knowledge and expertise of ServiceNow ITSM, with a good understanding of CSM
- Ability to create client-specific solutions leveraging industry best practices
- Excellent knowledge of various common integration solutions
- Fluency in English
Preferred Qualifications
- Proven working experience in ServiceNow platform as a technical consultant
- Prior exposure or working with international teams located in Europe and/or India
- Speaks Swedish
About Tietoevry
Tietoevry creates purposeful technology that reinvents the world for good. We are a leading technology company with a strong Nordic heritage and global capabilities. Based on our core values of openness, trust, and diversity, we work with our customers to develop digital futures where businesses, societies, and humanity thrive.
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