Strategic Customer Success Director Hospital Patient Monitoring

4 days ago


Stockholm, Stockholm, Sweden Philips Iberica SAU Full time

Role Overview

Strategic Customer Success Director Hospital Patient Monitoring

This role involves driving customer success by enhancing value creation and collaboration in Hospital Patient Monitoring solutions. The position is part of the Service and Solution Delivery team for Hospital Patient Monitoring, where a professional yet fun workplace atmosphere is valued.

Your Key Responsibilities:

  • Directly contribute to advancing global healthcare outcomes and fostering sustainable growth through customer success management.

  • Collaborate with a diverse, multi-functional team including Account Managers, Product/Business Specialists, Clinical Applications Specialists, Project Managers, and Service Engineers to advance healthcare outcomes.

  • Gain valuable experience in customer relationship management, strategic planning, and stakeholder coordination within a leading healthcare technology company.

You're the Right Fit if You:

  • Have experience in customer relationship management and/or management consulting with a strategic approach.

  • Possess strong skills in managing stakeholder relationships and achieving results within complex organizations.

  • Hold a master's degree in Engineering, Business, Health, or a related field.

  • Fluent in Swedish and English and ideally have practical experience in a clinical setting.

About Philips

We are a health technology company committed to providing quality healthcare to everyone everywhere.



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