Technical Field Service Specialist, Hospital Patient Monitoring
3 weeks ago
Technical Field Service Specialist, Hospital Patient Monitoring
Job DescriptionAs a Technical Field Service Specialist, you will be a key member of the implementation project and service team, servicing and implementing Patient Monitoring solutions at our customer sites. The main goal of your role is to ensure successful implementations and positive customer experiences.
The majority of this position is targeted geographically within either Storstockholm/Mälardalen or Region Västra Götaland, but as a natural part of the service organization, travel outside this main focus area will be required; consequently, willingness to travel is necessary for this role.
Your role:
Install, deploy, service, and/or integrate patient monitoring hardware and software solutions.
Configure, maintain, and test our products at customer sites and/or Philips Delivery Center in Upplands Väsby.
Take responsibility for the whole implementation process, from planning through installation, go-live, and handover.
Manage detailed quality documentation in adherence to medical directive standards.
You're the right fit if you have:
Relevant medical/electrical engineering (or similar) educational background.
A minimum of 2-3 years of related experience working with medical devices; understanding the special character of working in hospitals is preferable.
A strong interest and affinity for IT solutions, including knowledge of networking (CCNA, CCNP, CWNA, CWTS, or equivalent) and IT infrastructures (VMWare, Hyper V, SQL Server) is preferable.
Self-motivated, task-oriented team player who is persistent in achieving the goals set.
Highly professional and knowledgeable approach to solving customer problems and ownership of own projects.
Driver's license (Swedish B) and willingness to travel.
How we work together
We believe that we are better together than apart. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips.
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