Stratsys Product Manager

7 days ago


Stockholm, Stockholm, Sweden Stratsys Full time
Job Description

We're seeking a seasoned Customer Success Manager to join our team in Gothenburg or Stockholm. As a key player in our growth strategy, you'll work closely with clients in the private sector, focusing on those with products in GRC and ESG. Your primary responsibility will be to manage customer relationships, ensuring they get full value from our platform.

About the Role
  • You'll build long-term customer relationships based on trust and engagement.
  • Ensure customers achieve their goals and get full value from our platform.
  • Collaborate with Sales Specialists to proactively manage sales activities, meet revenue targets, and identify new opportunities within existing accounts.
Key Responsibilities
  1. Beyond product adoption, you'll have a strategic impact by guiding clients towards expansion.
  2. You'll assist customers with platform adjustments and improvements, developing deep product knowledge to become a trusted advisor for customers.
  3. Work with Sales Specialists to analyze product usage, identify growth opportunities, and optimize product utilization.
Your Background
  • A bachelor's or master's degree in a relevant field, such as business administration or systems science.
  • 2-5 years of relevant work experience, preferably as a Customer Success Manager.
  • Fluent in Swedish with excellent English skills.


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