Information Management Associate
2 days ago
We're a team of creative story lovers who strive to make the world a more empathetic and creative place through unlimited listening. At Storytel, we're committed to delivering exceptional experiences to our customers, and we're seeking a Publishing System Specialist to join our team.
About the TeamWe're a dynamic and friendly organization that thrives on collaboration and new ideas. Our workplace is full of opportunities to experiment and make an impact. We believe in trust, flat hierarchies, and empowering you to grow with us.
As a Publishing System Specialist, you'll be responsible for our content management system Biblio, ensuring seamless daily operations. You'll manage user accounts, credentials, permissions, and access rights, as well as own the relationship with the vendor.
Your key responsibilities will include:
- Supporting publishing system users and managing user accounts, credentials, permissions, and access rights.
- Owning the relationship with the publishing system provider; gathering information about new releases and feature updates.
- Ensuring system configuration, UAT testing, and related documentation.
- Driving process improvements and updating user guidelines, work instructions, and processes.
- Collaborating and communicating with the internal IT team and other system and process owners within the organization.
To be successful in this role, you should have:
- A completed higher education, preferably with elements of operations and/or process development, or equivalent work-life experience.
- At least a couple of years of relevant work experience, preferably in the publishing world.
- Knowledge of Biblio or similar digital workflow/asset management software.
- Professional language skills in English.
- A team-oriented mindset and thrive in an organization where you work together with others.
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