Field Service Technician

2 weeks ago


Stockholm, Stockholm, Sweden Cavotec Full time

Job Summary:

Cavotec is a leading cleantech company that designs and delivers connection and electrification solutions to enable the decarbonization of ports and industrial applications. Our team is seeking a skilled Field Service Technician to provide professional service and support for our customers by performing field service troubleshooting, installation, repairs, and maintenance.

The Role:

  • Determine causes of operating errors and provide maintenance troubleshooting and problem solving in a timely and efficient manner, empowering customer satisfaction.
  • Build customer relationships in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.
  • Coordinate with engineering, project management, spare parts, and management groups to resolve escalated problems.
  • Provide written service & expense reports to the Service Manager on all activities carried out on site and complete all required documentation in a timely manner.
  • Comply with all safety policies, practices, and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site and report any breaches or concerns on health and safety matters to the Service Manager.
  • Assist the parts department with recommended spare parts to existing and new customers.
  • Contribute to hitting the company's service sales targets.

Requirements:

  • Technical diploma required, engineering degree considered as a plus.
  • Proven maintenance hands-on experience on electro-mechanical equipment.
  • Worked in a multicultural environment.
  • Strong interpersonal skills.
  • Excellent communication skills.
  • Fluent in English and Swedish.
  • Flexibility, adaptability, and customer-oriented.

Safety Training - Nice to have:

  • Emergency First Aid / First Aid.
  • Electrical Safety.
  • Hot Work Certificate & Fire Safety.
  • Live electrical work license.
  • Work at height.
  • Confined spaces.

Mobility requirements:

Frequent travel is required (Sweden).

Candidates not in line with the requirements described above will not be considered.

Please attach your updated CV in English to your application.



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