Process Excellence Specialist

5 days ago


Stockholm, Stockholm, Sweden Nordea Full time
Role Overview

A senior service operations officer is needed to improve operational efficiency and enhance service delivery in the Investment Product Services team.

About the Position

The successful candidate will lead a team to execute processes efficiently, collaborate with stakeholders, and drive process improvements.

Main Responsibilities
  • Execute processes efficiently and effectively.
  • Collaborate with various business areas, especially on investment products.
  • Develop and implement process enhancements, including risk assessments.
  • Establish a collaborative work environment among colleagues within Investment Product Services and other Nordea teams.
  • Guide team members on managing projects efficiently.


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