Application Specialist D365

6 days ago


Helsingborg, Skåne, Sweden A-hub Full time
About the Position and the Company

Biltema Nordic Services is a service company within Biltema, a strong brand with over 160 stores across the Nordic region. We provide systems and digital solutions in collaboration with Biltema's other companies within the group for our Nordic markets.

We are currently seeking a Technical Support Specialist for D365 F&O and Dynamics AX ERP systems. This role involves providing technical support and guidance to users of the D365 F&O and Dynamics AX systems. Responsibilities include troubleshooting issues, configuring and customizing solutions, testing updates, and training end-users on best practices and system functionalities.

Key Responsibilities
  • Provide first and second-level support to users of D365 F&O and Dynamics AX ERP systems, resolving issues and escalating them as needed.
  • Configure and customize the systems according to business needs, using standard tools and methodologies.
  • Train and coach end-users on the features and functionalities of the systems, creating and updating user manuals and documentation.
  • Monitor and maintain the systems, ensuring data integrity, security, and compliance.
  • Collaborate with business analysts, developers, and project managers to provide input and feedback on system design, development, and implementation.
  • Stay updated on the latest trends and best practices of D365 F&O and Dynamics AX ERP systems and suggest improvements and enhancements.
Requirements
  • Bachelor's degree in computer science, information systems, or a related field.
  • At least 3 years of experience in supporting and administering D365 F&O and Dynamics AX ERP systems.
  • Strong knowledge of D365 F&O and Dynamics AX modules, functionalities, and architecture.
  • Excellent communication and interpersonal skills, with the ability to train and coach end-users.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve issues quickly and effectively.
  • Certification in D365 F&O and Dynamics AX ERP systems is a plus.
About A-hub

A-hub is a company that values entrepreneurship and simplicity. We offer a collaborative and dynamic work environment, with opportunities for growth and development.



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