Biomedical Service Representative

14 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Position Overview

Rare opportunity to become a key figure in the diagnostic industry We are looking for a talented Application Product Specialist to join our team at Roche Diagnostics. As a member of the Serum Work Area within the Regional Customer Support Center, you will be responsible for delivering remote application support for our SWA portfolio of instruments and reagents, as well as customer training.

The ideal candidate should have excellent analytical skills, ability to troubleshoot systems, and provide resolution guidelines to customers. They should also be focused on customer satisfaction, have a good understanding of modern laboratory practices, and be fluent in English and Swedish.

Key Accountabilities:

  • Deliver remote application support for SWA portfolio of instruments and reagents;
  • Conduct customer training in our Training Laboratories;
  • Participate in special projects;
  • Support our sales organizations with instrument/system demonstrations;
  • Provide on-site support as needed.


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