Business Process Optimizer

8 hours ago


Stockholm, Stockholm, Sweden JACOBS DOUWE EGBERTS Full time

Join our team of passionate technologists and help us shape the future of digital transformation.

Job Overview

As an IT Application Specialist, you'll play a vital role in coordinating vendor relationships, leading intelligent automation initiatives, and developing a customer-centric approach to deliver exceptional support and foster strong relationships with stakeholders.

Key Responsibilities:

  1. Establish and maintain effective relationships with vendors to ensure seamless end-user support and procurement of IT materials and services for our offices in Stockholm and Gävle.
  2. Lead intelligent automation initiatives, leveraging cutting-edge technologies to drive process efficiency and innovation. Serve as a subject matter expert in Microsoft O365, providing strategic guidance and support in utilizing Power Platforms and Power BI to unlock actionable insights.
  3. Work autonomously, taking ownership of projects and change initiatives from inception to execution.
  4. Develop a customer-centric approach, delivering exceptional support and fostering strong relationships with stakeholders.
  5. Provide timely assistance to users with technical issues, guiding them to service desk or other appropriate resources when necessary.
  6. Maintain accurate local application registers and technical documentation.
  7. Effectively manage hardware and software resources, ensuring that inventory is maintained for selected hardware and that equipment is properly assigned.
  8. Collaborate with the global information systems team to ensure compliance with internal policies, industry standards, and legal regulations.
  9. Regularly travel to our offices in Scandinavia, including monthly trips to Gävle and Stockholm.
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  • 2-4 years of experience in IT support, application support, system administration, or a similar role.
  • Preferred experience in Intelligent Automation, Microsoft O365 (Power Platforms, Power BI), UIPath, and SAP.
  • Demonstrated autonomy in managing projects and change initiatives.
  • Strong customer orientation with excellent support skills in common applications, particularly within the O365 suite.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
  • Fluent in English and Swedish.
  • Strategic mindset with a passion for driving technological innovation and business transformation.


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    TN Sweden is a dynamic IT consulting company that's always looking for talented professionals to join our team.About This OpportunityWe're currently seeking a seasoned Dynamics 365 Finance & Supply Chain Management (SCM) Consultant to support our clients' business transformation initiatives.In this role, you will work closely with our project managers to...


  • Stockholm, Stockholm, Sweden Nord Group - A GenHive Partner Full time

    Nord Group - A GenHive Partner is looking for SAP Consultants to join our client's team in Sweden. This is a unique opportunity to work on cutting-edge projects and contribute directly to the growth and success of the business.The positions available include:1. SAP FICO S/4HANA ConsultantKey Job Responsibilities:Implementing and configuring SAP FI/CO in...


  • Stockholm, Stockholm, Sweden Cubane Solutions AB - Stockholm Full time

    As a Business Process Optimization Lead - SAP at Cubane Solutions AB, you will play a crucial role in transforming our ERP landscape by implementing a group-wide SAP S/4 HANA solution based on the RISE with SAP Private Cloud Edition.You will work closely with cross-functional teams to identify opportunities for process improvements and develop strategies to...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Description 2: Unlock business potential and drive customer success with our Nordics Value Engineering function in Stockholm, Sweden. As a Senior Management Consultant, you'll work closely with our team to deliver data-driven insights and drive business growth.Key ResponsibilitiesIdentify and Frame Value:Translate customers' strategic priorities into...


  • Stockholm, Stockholm, Sweden Cubane Solutions AB Full time

    ResponsibilitiesDeliver expert guidance to optimize overall business processes, ensuring alignment with SAP standards.Facilitate workshops for sales, purchasing, and logistics to align business processes with SAP standard solutions.Lead the effort to minimize system customizations and enhance efficiency in delivery and application maintenance.Engage...


  • Stockholm, Stockholm, Sweden SEB group Full time

    About UsSEB Group is a leading Nordic-Danish bank dedicated to excellence in universal banking. Our mission is to deliver world-class services and drive business growth through innovation and collaboration. In the Asset Management area, we are seeking an experienced Operations Specialist to join our team. The successful candidate will play a crucial role in...


  • Stockholm, Stockholm, Sweden Airahome Full time

    We are seeking a skilled Product Manager to lead the development of tools that empower our installers, service technicians, and customer care agents to streamline their workflows and enhance user experience.Aira's background includes founding in 2022, with over 1000 employees and counting, and a state-of-the-art production facility in Poland where we produce...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are looking for an End-to-End Process Optimizer to join our team at TN Sweden. In this role, you will have the opportunity to work on challenging projects and collaborate with global delivery teams to drive process optimization using Oracle EBS solutions.About the JobYou will work closely with customers to understand their needs and develop effective...


  • Stockholm, Stockholm, Sweden Kustom Full time

    We're seeking a seasoned Business Process Strategist to drive commercial processes and optimize our sales operations. As the Commercial Operations Expert, you'll work directly with our CCO to build and refine our sales operations, ensuring our commercial teams operate efficiently and effectively.The ideal candidate will have technical proficiency in system...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    VIPAS AB is seeking a Business Process Architect to join our team. As a BPM expert, you will design, develop, and implement business process management solutions using Camunda BPM. You will collaborate with cross-functional teams to understand business requirements and translate them into effective workflow and process automation solutions.Key...


  • Stockholm, Stockholm, Sweden Bravura Sverige Full time

    As a Business Process Consultant, you will play a key role in helping our clients optimize their business processes and improve their overall efficiency.You will work closely with clients to understand their business needs and develop tailored solutions using Tagetik.Our ideal candidate will have a strong understanding of business processes and a passion for...


  • Stockholm, Stockholm, Sweden Vipas Full time

    As a Director of Industrial Efficiency, you will be responsible for leading projects to improve production processes, focusing on cost reduction and lead time optimization.Job DescriptionOur team is looking for a skilled individual to fill the position of Director of Industrial Efficiency. In this role, you will work closely with our clients to identify...


  • Stockholm, Stockholm, Sweden Insight International (UK) Ltd Full time

    As a Senior Consultant at Insight International (UK) Ltd, you will play a critical role in driving the implementation of Power Platform solutions. With your expertise in Power Automate and Copilot Studio, you will design and implement solutions that streamline our business processes and improve efficiency.Responsibilities:Develop a comprehensive plan for...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    About TN SwedenWe are seeking a skilled and service-oriented professional to join our team as a Consultant.In this role, you will collaborate with clients across the globe to enhance business efficiency by implementing and advising on technology solutions that streamline processes, reduce operational risk, and drive growth.Key Responsibilities:Deliver...


  • Stockholm, Stockholm, Sweden Blykalla Full time

    Blykalla is transforming the future of nuclear power by developing innovative Small Modular Reactors (SMRs). Our mission is to create a new generation of nuclear energy systems that are safer, more efficient, and environmentally friendly.About the Role:This position focuses on designing, analyzing, and optimizing process systems to meet stringent safety and...


  • Stockholm, Stockholm, Sweden Nordea Bank Norge ASA Full time

    Nordea Bank's commitment to delivering exceptional customer experiences relies on our ability to optimize operations and enhance service delivery. As a Senior Service Operations Officer, you'll be instrumental in driving this mission forward.The Investment Product Services team focuses on executing and improving operational processes for selected investment...


  • Stockholm, Stockholm, Sweden Vipas Full time

    Job DescriptionWe're seeking a skilled Camunda Engineer to help design, develop, and implement business process management solutions using Camundra BPM. In this role, you will collaborate with cross-functional teams to understand business requirements and translate them into effective workflow and process automation solutions.Design, model, and implement...


  • Stockholm, Stockholm, Sweden Ab Electrolux Full time

    Job Description:The role of a Sales Coordinator at Ab Electrolux involves ensuring the success of the Electrical Retail sales professionals in Finland. As a key member of the team, you will own and refine processes related to customer sales data, customer databases, and product information.Your responsibilities will include maintaining accurate customer,...


  • Stockholm, Stockholm, Sweden Soundtrack Your Brand Full time

    As a Business Optimization Analyst at Soundtrack Your Brand, you will drive business growth by analyzing data and optimizing our product. You will work closely with our product teams to identify areas for improvement and implement data-driven solutions.Responsibilities:Build and analyze A/B tests in our product and on our systemsPresent findings to technical...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We combine innovative technology and strategic business insights to drive business growth and optimize operations.About Our TeamWe are a recruitment agency based in Sweden.We assist companies in finding the right talent.We provide qualified candidates based on daily requirements.Position: Expert IT AnalystKey Responsibilities:Data analysis expertise using...