Senior Process Optimization Officer

2 days ago


Stockholm, Stockholm, Sweden Nordea Bank Norge ASA Full time

Nordea Bank's commitment to delivering exceptional customer experiences relies on our ability to optimize operations and enhance service delivery. As a Senior Service Operations Officer, you'll be instrumental in driving this mission forward.

The Investment Product Services team focuses on executing and improving operational processes for selected investment products. We strive to continuously deliver excellent experiences for our customers.

Your key responsibilities in this role include:

  • Guiding the team in ensuring processes are executed efficiently and effectively.
  • Building and maintaining strong relationships with stakeholders across the organization.
  • Identifying opportunities for process improvement and implementing changes.
  • Collaborating with colleagues to resolve complex issues and drive business outcomes.
  • Mentoring project management skills to drive successful initiatives.

We foster a culture of diversity, inclusion, and growth, where every colleague has opportunities to learn, develop, and thrive. Our flexible work arrangement supports work-life balance and enables you to excel in your role. Explore this exciting opportunity at Nordea Bank Norge ASA.



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