Solution Implementation Lead
3 days ago
About the Team
We're a dynamic and growing team at RELEX Solutions, committed to delivering innovative supply chain and retail planning software. As a Solution Success Lead, you'll be an integral part of our Customer Success team, working closely with our CSMs to support our growth targets.
Key Responsibilities
- Act as a strategic advisor to both CSMs and customers, leveraging RELEX solutions to address customer challenges and deliver measurable value.
- Identify and cultivate commercial opportunities within existing accounts by addressing key business pain points with RELEX solutions, driving sales pipeline expansion and contributing to RELEX's growth.
- Collaborate with multiple internal teams to tailor solutions to customer needs and deliver impactful results.
- Nurture strong relationships with customers and internal stakeholders, ensuring alignment between customer processes and RELEX's solution proposition.
- Contribute to customer success initiatives, sharing expertise and insights globally.
Requirements
- Retail or CPG background with at least 5 years of experience in the field.
- Strong understanding of end-to-end supply chain processes, including demand planning, space and assortment optimization, price & promotions, and CPG.
- Hands-on experience with RELEX solutions or comparable systems is a strong advantage.
- Proven track record of delivering customer value and supporting revenue growth.
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