Financial Technology Support Specialist

6 hours ago


Stockholm, Stockholm, Sweden Options Technology Full time

At Options Technology, we're looking for a highly skilled Technical Operations Engineer to join our team in Stockholm, Sweden.

Company Overview

We are the largest global financial technology company, headquartered in Belfast. Our services are woven into the hottest trends in global tech, including high-performance Networking, Cloud, Security, and AI (Artificial Intelligence).

The Role

You will play a critical role in supporting our options trading operations and technology infrastructure. You will work closely with the client's technology team, and other technology professionals to ensure the smooth operation of our options trading platform.

Key Responsibilities
  • On-Site Technical Support: Serve as the primary technical point of contact for the client, providing on-site support for all options trading technology systems.
  • System Monitoring and Maintenance: Monitor the health and performance of internal systems, ensuring that they are operating optimally. Conduct regular maintenance activities, including software updates and configuration changes, to keep systems up to date.
  • Troubleshooting and Issue Resolution: Diagnose and resolve technical issues. Escalate complex problems to appropriate internal teams and coordinate with them to find timely solutions.

Requirements

To be successful in this role, you will need:

  • Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
  • Strong knowledge of 365, Azure, Endpoint Management, Device Deployment. AV troubleshooting is desirable.
  • Minimum of 1-2 years of experience in a similar role within the financial services industry, providing on-site technical support and troubleshooting.
  • Problem-solving skills: Ability to analyse complex technical issues, identify root causes, and propose effective solutions.
  • Communication and interpersonal skills: Excellent verbal and written communication skills with the ability to convey technical information clearly and concisely.
Benefits

We offer a competitive salary, bonus incentives, and employee benefits. If you're looking for a challenging and rewarding role in a fast-paced environment, we encourage you to apply.



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