Service Leadership Specialist

17 hours ago


Huddinge Municipality, Sweden Tesla, Inc. Full time
Service Leadership Role

We are seeking a skilled and experienced Service Leader to join our team as Country Service Lead. The successful candidate will be responsible for delivering exceptional service experiences to our customers, developing their team members and organization, and managing day-to-day operations.

Key Accountabilities:
  • Develop strategic decisions for the service organization to ensure growth and meet current and future business demands
  • Guide and coach a team of managers, being present in the field and empowering them to make local decisions that drive the business forward
  • Regularly review country KPIs, identifying trends and reviewing in detail with managers to quickly address negative trends or issues
Requirements:
  • Proven background of managing an organization or region to meet operational and strategic targets
  • Open and approachable leadership style, with experience leading, motivating, and coaching managers
  • Ability to find, organize, and manipulate data for decision-making and action-taking purposes


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