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Groups, Meetings
2 months ago
We are seeking a highly motivated and organized Sales Coordinator to join our team at Hilton Stockholm Slussen. As a Sales Coordinator for Group Reservations and Events, you will be responsible for maximizing revenue opportunities in the area of group reservations, meetings, and events.
Key Responsibilities- Receive and convert incoming enquiries to achieve targets and maximize revenue.
- Seek opportunities to increase sales and conversions within the team.
- Manage an event schedule to maximize yield.
- Focus on a consistently executed up-selling approach.
- Build strong relationships with customers to fully understand their needs.
- Execute high-level customer service.
- Arrange and carry out hotel show rounds to strive to exceed guest expectations.
- Ensure good communication and relations with other departments of the hotel to exceed guest expectations.
- Ensure the complete administration and execution of all planned events.
- Participate in hotel promotional activities.
- Control of invoices, payment, and commission.
- Experience from an in-house sales or reservations role or similar preferably within hotels.
- It would be beneficial but not necessary if you have experience with organizing meetings and events in an upscale hotel.
- It will be beneficial with a degree in a relevant field.
- For this role, you will need to speak, write, and read Swedish and English fluently.
- You see yourself as a person with good organizational, communication, and administration skills.
- You have a positive attitude with a hands-on approach enjoying a busy environment where change is part of your daily work.
- You thrive on delivering a high level of customer service.
- You will at the same time enjoy meeting people in person presenting to prospective customers showing the hotel and conference areas.
- Beneficial if you have worked with and have knowledge of computer systems Delphi and Opera.
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.
We are a purpose-led company with a strong focus on sustainability. Our amazing Team Members are at the heart of it all. Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition, and support to meet your professional needs. We are committed to creating a diverse environment where every team member can thrive and be their authentic self.
Hilton Stockholm Slussen has been listed on the Great Place to Work Sweden as the only hospitality company for our great culture, benefits, and team member engagement.
As a Hilton team member, you will enjoy access to GO Hilton, team member travel program with discounted rates at hotels all over our beautiful world.
Other team member benefits offered at Hilton and Hilton Stockholm Slussen include:
- Hilton University courses including development programs such as Harvard for your development.
- Access to ComPsych Employee Assistance Program with free local counselling for mental wellness, family, and other personal problems as well as support with financial advice.
