Technical Specialist in Transport Systems

3 weeks ago


Gothenburg, Västra Götaland, Sweden Volvo Group Full time

About the Role

In the evolving landscape of transportation, your expertise can play a pivotal role in shaping sustainable solutions. If you are passionate about leveraging next-generation technologies and collaborating with diverse teams, this opportunity could be ideal for you.

As a key member of our Technical Support team, you will be instrumental in resolving technical challenges related to our Autonomous Transport System (ATS). Your primary focus will be on enhancing system reliability while managing operational costs effectively.

Key Responsibilities

  • Diagnosing and resolving technical issues reported through various channels, ensuring prompt and effective support for our clients.
  • Documenting significant technical challenges from Customer Implementation Projects (CIPs) and collaborating with the Uptime Response Team to facilitate comprehensive solutions.
  • Conducting regular customer visits to follow up on technical issues and provide on-site troubleshooting, thereby strengthening customer relationships.
  • Working closely with the Operations Manager to keep product updates aligned with customer needs and expectations.
  • Serving as the main point of contact for fault-tracing requests, contributing to the identification and swift resolution of issues.
  • Participating in development projects by providing technical support and conducting Fault Mode & Effect Analysis (FMEA) to ensure high maintainability of the ATS.
  • Proposing alternative technical solutions to enhance the maintainability of our products, thereby optimizing operational efficiency.
  • Ensuring readiness of spare parts for CIPs to address any technical challenges that may arise.
  • Contributing to the continuous improvement of our support processes to deliver exceptional service and reliability.

Who You Are

You possess extensive experience in relevant fields such as aftermarket services or the automotive sector. Familiarity with Volvo Trucks or Volvo Construction Equipment is advantageous.

We value team players who can foster a collaborative spirit within a multicultural environment, bridging connections between our customers and technical teams.

Our Commitment

We are dedicated to creating a diverse and inclusive workplace where every individual can thrive. We encourage candidates from all backgrounds to apply, even if they do not meet every qualification listed.

Joining Volvo Group means becoming part of a global team that is shaping the future of efficient and sustainable transport solutions. As part of Volvo Autonomous Solutions, you will be at the forefront of developing innovative transport solutions that enhance safety and productivity.



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