
Digital Content Optimisation Specialist
6 hours ago
About Inter IKEA Systems Service AB
We are deeply committed to transforming our digital capabilities to enhance operational efficiency and innovation. As we continue to expand development and operations of our digital landscape, we need passionate colleagues who are adept at and excited about operating and optimising the digital products that deliver significant value as well as supporting our many users.
This role is critical to ensuring efficient operation for learning solutions production, driving business optimisations, managing support and requests, and enhancing product and platform usage to support learning and development at scale.
Your Impact
- Support Global Operations: Act as a key point of contact for learning content designers and producers, providing guidance, troubleshooting, and support to ensure effective usage across the organisation.
- Drive Product and Platform Optimisations: Identify and lead initiatives to improve the efficiency and effectiveness of the authoring tools.
- Manage Requests and Releases: Manage access requests, ensuring timely resolution of issues, and coordinate release management processes, including collaborating with the community lead to communicate and plan for training for new features.
- Enhance Usage: Analyse usage patterns and collaborate with stakeholders to implement solutions that optimise and expand the authoring tools' impact.
- Foster Collaboration: Work closely with global and local users operations with organisational goals and business needs.
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