
Chief of Operational Efficiency
5 days ago
Job Description:
As Manager for Quality, Strategy & Processes, you will play a pivotal role in driving growth, innovation, and customer satisfaction in Aftermarket Technology at AB Volvo. Your key responsibilities include leading collaboration, driving strategy and portfolio management, operational excellence, and enhancing aftermarket services.
Accountabilities:
- Develop and Implement Strategies: Drive strategy and portfolio management, overseeing the complete Aftermarket Technology function to ensure alignment with set goals and objectives.
- Operational Excellence: Lead operational excellence towards quality and safety, working closely with various departments within GTT and truck brands to address quality reports and customer issues.
- Enhance Aftermarket Services: Manage second and third-line support for aftermarket services, utilizing advanced analytics to improve quality deliveries.
- Stakeholder Management: Effectively manage stakeholder expectations while striving for operational excellence in aftermarket technology.
Requirements:
- Master's Degree: Engineering or equivalent.
- Leadership Experience: Several years of experience in product development, preferably within the automotive industry, with a proven track record of leading international teams.
- Collaboration Skills: Experience managing external collaborations with partners and service providers.
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