
Warranty Operations Manager
8 hours ago
**Job Description:**
We are seeking a Warranty Operations Manager - Technical Expert to join our team at Siemens Energy AB. As a key member of our organization, you will be responsible for managing warranty claims and ensuring customer satisfaction through flawless execution of contractual agreements.
About the Role:
You will lead a world-class team, encouraging a collaborative environment where everyone's input is valued and applied. Your day will be filled with planning, problem-solving, and continuous communication with collaborators to ensure the successful implementation of our warranty obligations.
Your Responsibilities:
Manage warranty claims and coordinate the warranty project team in accordance with contractual agreements.Ensure seamless communication and happiness of the customer through reoccurring customer meetings and coordinating with various teams to resolve technical solutions.Drive the execution of our warranty commitments, ensuring our customers experience the highest level of service and reliability.Requirements:
To be successful in this role, you will need:
- Proven experience working in project management roles, preferably within a technical field.
- A passion for leading project teams and solving technical challenges together with the project team to achieve customer happiness.
- Proficiency in English, ensuring clear and effective communication with international customers and teams. Swedish is a strong plus.
- A strong focus on financial matters, including forecasting and cost control, to ensure project profitability.
- The ability to report accurately and timely to relevant management.
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