Scandinavia IT Operations Manager

6 hours ago


Vårgårda Kommun, Sweden TN Sweden Full time
Job Description

About the Role:

The On-Site IT I&O Scandinavia Manager is responsible for leading a sub-cluster within the On-site IT I&O Austria, Baltics, Scandinavia organization. This role involves managing Market/Factories/Leaf on-site IT I&O operations in Scandinavia to ensure delivery of services supporting on-site users and provision of infrastructure for JTI business operations.

  • Main Responsibilities:
  • Manage on-site technical infrastructure maintenance, end-user operational support, distribution of IT equipment, and network on-site support.
  • Deliver required service levels as measured by objective KPIs and dashboards, following established JTI IT policies and strategic directions.
  • Support the On-Site IT I&O Austria, Baltics, and Scandinavia Cluster Lead in identifying technical infrastructure and end-user computing requirements for market/factory/leaf business operations.
  • Collaborate with Regional, Markets, Factories, Leaf origins IT Leads to advise the IT Infrastructure and Operations Pillar on required systems/solutions.
  • Manage implementation and execution of global and local infrastructure systems, providing end-user computing services in incumbents' region locations.


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