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Information Technology Assistant
1 week ago
- Provide on-site IT support for Falck users (second-line support).
- Support company IT equipment (PCs, network, telephony, peripherals, etc.).
- Troubleshoot hardware issues and perform repairs on-site or coordinate warranty repairs with suppliers.
- Enroll company PCs, laptops, and mobile phones in Intune.
- Manage and track all IT equipment.
- Maintain inventory of computers and accessories, ensuring minimum re-order levels.
- Manage cable infrastructure and patch panels.
- Maintain and support printers, escalating to third-party vendors when necessary.
- Install and support meeting room and office equipment.
- Assist the Service Desk with network troubleshooting in the office.
- Understand, follow, and promote global IT processes and governance.
- Manage workload within the Service Now ticketing system.
- Collaborate with internet service providers.
- Assist with IT projects.
