Data-Driven Customer Service

10 hours ago


Solna Municipality, Sweden Unilever Brazil Full time

Transforming Customer Experiences:

At Unilever Brazil, we believe that exceptional customer experiences drive business growth and loyalty.

We're seeking a Customer Experience Specialist who can collaborate with customers to gather insights on behavior and preferences, analyze data to identify areas for improvement, and work closely with cross-functional teams to implement process enhancements.

Responsibilities will include developing and maintaining strong relationships with customers, evaluating cost-to-serve efficiency, and identifying opportunities for reduction.

Your Impact:

  • Contribute to the development and implementation of data-driven strategies to enhance customer experiences.

  • Collaborate with cross-functional teams to drive process enhancements and operational efficiency.

  • Develop and maintain strong relationships with customers to ensure their needs are met.

  • Evaluate cost-to-serve efficiency and identify opportunities for reduction.

Requirements:

  • 1-3 years' experience in customer operations or supply chain.

  • Excellent analytical and problem-solving skills.

  • Strong communication and stakeholder management skills.

  • Fluent English and Portuguese language skills.



  • Solna Municipality, Sweden SEB Full time

    At SEB, we are shaping the future of financial services by harnessing the power of data management and machine learning. We're seeking a seasoned architect to join our Business Infrastructure team as a Chief Architect for Data-Driven Solutions. This pivotal role will play a crucial part in designing and evolving our data management and machine learning...


  • Solna Municipality, Sweden TP-LINK Enterprises Nordic AB Full time

    About UsAt TP-Link Enterprises Nordic AB, we're passionate about delivering exceptional network products and solutions to our customers. With a presence in over 170 countries, we strive to provide unparalleled support and service.This role is a key part of our customer support team, responsible for addressing customer inquiries, resolving issues, and...


  • Solna Municipality, Sweden TN Sweden Full time

    We are seeking a Senior Data Engineering Role - Azure Data Services professional to join our team at Vattenfall. In this position, you will work on designing and implementing new data solutions from data source to report layer. You will be responsible for maintaining and developing our Azure-based data warehouse using top-notch technologies like Snowflake,...


  • Solna Municipality, Sweden Unilever Brazil Full time

    About Us:Unilever Brazil, a global leader in the ice cream industry, is seeking a highly skilled Customer Experience Specialist to join our team.We are committed to delivering exceptional customer experiences and driving business growth through data-driven insights and process optimization.This role will play a critical part in enhancing our...


  • Solna Municipality, Sweden TN Sweden Full time

    Job DescriptionThis leadership role plays a key part in developing the long-term collaboration with our customers and servicing their daily needs. We work with a continuous improvement mindset, both internally and with our customers.You will lead a team of approximately 25 Customer Logistics colleagues, including six direct reports. Your goal is to further...


  • Solna Municipality, Sweden HP Full time

    Account Leadership RoleThe Print Services Account Lead is responsible for leading a team of account managers to deliver exceptional customer experiences and drive revenue growth across the North West Europe region.Key ResponsibilitiesDevelop and implement account management strategies to meet business objectives and drive revenue growth.Lead a team of...


  • Solna Municipality, Sweden HP Full time

    Role OverviewThe Customer Success Strategist is responsible for driving customer satisfaction and loyalty across the North West Europe region. This role will focus on developing and executing strategies to enhance customer experience, improve retention rates, and increase revenue growth.Key ResponsibilitiesDevelop and implement customer success plans to meet...


  • Solna Municipality, Sweden Skandinaviska Enskilda Banken AB Full time

    Join us at Skandinaviska Enskilda Banken AB, where we're pushing the boundaries of innovation and transforming the banking industry through data-driven solutions. As a key member of our Data Team, you'll play a vital role in harnessing the power of Google Cloud services to drive business growth and improve customer experiences.We're not just a bank – we're...


  • Huddinge Municipality, Sweden Nordberg Medical AB Full time

    As a Customer Service Representative you will play a pivotal role in ensuring the seamless flow of materials and products within the supply chain. As a member of the Supply Chain team, you will guarantee efficient on-time delivery of finished products to the markets by coordinating transportation, maintaining optimal inventory levels, and contributing to the...


  • Solna Municipality, Sweden HP Full time

    Customer Experience DirectorThe HP Customer Experience Director is responsible for developing and implementing customer-centric strategies to drive customer satisfaction, loyalty, and revenue growth across the North West Europe region.Key ResponsibilitiesDevelop and implement customer experience strategies to meet business objectives and drive revenue...


  • Solna Municipality, Sweden Skandinaviska Enskilda Banken AB Full time

    SEB is a leading northern European financial services group, and at the same time, one of the largest IT employers in the Nordics. Banking is changing rapidly, and we are proud of our reputation for being entrepreneurial and innovative in the face of change. Our brilliant techies work hard to future proof SEB's digital architecture and customer products...


  • Solna Municipality, Sweden Skandinaviska Enskilda Banken AB Full time

    We're looking for a skilled and innovative Data Engineer to join our team at Skandinaviska Enskilda Banken AB. In this role, you'll have the opportunity to work with cutting-edge technology in Google Cloud services and contribute to the development of data-driven solutions that drive business growth and improve customer experiences.We're committed to...


  • Solna Municipality, Sweden TN Sweden Full time

    We are seeking a highly motivated Data Quality Analyst to join our team at TN Sweden. In this role, you will be responsible for ensuring the accuracy and consistency of our company's data, which is critical to delivering high-quality services to our clients.About UsTN Sweden is a leading consulting company that values expertise, innovation, and...


  • Solna Municipality, Sweden Skandinaviska Enskilda Banken AB Full time

    At Skandinaviska Enskilda Banken AB, we are embarking on a transformative journey to become the world's most data-driven bank. We are seeking an ambitious and driven Data Engineer to join our Data Team in the Financing department, where you will have the opportunity to work with cutting-edge technology in Google Cloud environment.We believe that innovation...


  • Solna Municipality, Sweden Skandinaviska Enskilda Banken AB Full time

    Company OverviewSEB is a forward-thinking tech company that leverages innovation and collaboration to drive progress. Our tech stack spans from Java to AI, offering numerous technology paths for growth.As a leader in the fintech industry, we prioritize data-driven decision-making and customer-centricity. We utilize data effectively and ethically to unlock...

  • Cloud Data Engineer

    5 days ago


    Solna Municipality, Sweden TN Sweden Full time

    Vattenfall is a leading energy company that exists to help customers power their lives in a more climate-smart way. As a Senior Cloud Data Engineer, you will be part of our diverse and talented team, working on challenging projects that contribute to this vision.Key Responsibilities:Collaborate with cross-functional stakeholders to design and implement new...


  • Solna Municipality, Sweden Skandinaviska Enskilda Banken AB Full time

    About the JobSEB, a leading northern European financial services group, is undergoing a major transformation in its accounts and payments division. This change involves both business and architectural perspectives. As a skilled Solution Architect, you will be part of a vibrant community driving the Accounts & Payments agenda in the bank. The goal is to...

  • Technical Director

    1 day ago


    Solna Municipality, Sweden Fortum Full time

    Fortum is a leading energy company that aims to power a world where people, businesses, and nature thrive together. Our Secure Operations & Data Solutions team is responsible for delivering technology projects and improving technical processes within the organization.We are looking for an experienced leader to join our team as a Technical Director - Digital...


  • Solna Municipality, Sweden Sogeti Sverige AB Full time

    Sogeti Stockholm is now looking for senior Data Stewards to be working several different teams with a very important and large client in the banking and finance sector. Do you enjoy challenges and want to be a part of Sogeti and our customer on the journey into the future of Data, BI and AI?About Us:At Sogeti we are dedicated to innovation, tech and...


  • Solna Municipality, Sweden Unilever Brazil Full time

    Unlocking Business Growth:As a Customer Experience Specialist at Unilever Brazil, you will be at the forefront of driving business growth through exceptional customer experiences.Our team is dedicated to delivering innovative solutions that meet the evolving needs of our customers, and we're looking for someone who shares our passion for...