Order Administrator Role

1 day ago


Stockholm, Stockholm, Sweden Petbuddy Group (PBG) Full time

Petbuddy Group (PBG) is a dynamic and innovative pet care company on an exciting journey to revolutionize the industry.

We are currently seeking a highly organized and proactive Order Administrator to join our team on a temporary basis for 3-6 months, with the possibility of extension. This role is ideal for someone with 1+ years of experience in order administration, customer service, or a similar administrative function.

About the Job

  • Order Handling: Efficiently manage and process orders in various systems, ensuring accuracy and timely delivery.
  • Communication: Serve as the main point of contact between factories, customers, and internal stakeholders to ensure smooth order flow.
  • Payment Control: Monitor and ensure payment for dispatched orders, including handling payment reminders and follow-ups.
  • General Administration: Provide essential administrative support, including handling documentation and organizing order-related files.
  • Month-End Reporting: Prepare detailed reports for month-end, providing insights into order processing, payments, and any discrepancies.
  • Bonus Program Administration: Oversee the processing and payment of bonus programs to stores, ensuring accuracy and timely execution.
  • Credit & Debit Invoices: Create and manage credit and debit invoices as required, ensuring proper documentation and compliance.

Requirements

  • 1+ years of experience in order administration, customer service, or a similar administrative role.
  • Strong organizational skills with the ability to manage multiple tasks effectively.
  • Excellent communication skills, both written and verbal (English and Swedish).
  • Experience with international shipping is an advantage.
  • Proficiency in Microsoft Office Suite (Excel, Word, etc.); experience with ERP systems is a plus.
  • Strong attention to detail and accuracy.
  • Ability to work independently and collaboratively within a team.


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