
Order Administrator Role
1 day ago
Petbuddy Group (PBG) is a dynamic and innovative pet care company on an exciting journey to revolutionize the industry.
We are currently seeking a highly organized and proactive Order Administrator to join our team on a temporary basis for 3-6 months, with the possibility of extension. This role is ideal for someone with 1+ years of experience in order administration, customer service, or a similar administrative function.
About the Job
- Order Handling: Efficiently manage and process orders in various systems, ensuring accuracy and timely delivery.
- Communication: Serve as the main point of contact between factories, customers, and internal stakeholders to ensure smooth order flow.
- Payment Control: Monitor and ensure payment for dispatched orders, including handling payment reminders and follow-ups.
- General Administration: Provide essential administrative support, including handling documentation and organizing order-related files.
- Month-End Reporting: Prepare detailed reports for month-end, providing insights into order processing, payments, and any discrepancies.
- Bonus Program Administration: Oversee the processing and payment of bonus programs to stores, ensuring accuracy and timely execution.
- Credit & Debit Invoices: Create and manage credit and debit invoices as required, ensuring proper documentation and compliance.
Requirements
- 1+ years of experience in order administration, customer service, or a similar administrative role.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent communication skills, both written and verbal (English and Swedish).
- Experience with international shipping is an advantage.
- Proficiency in Microsoft Office Suite (Excel, Word, etc.); experience with ERP systems is a plus.
- Strong attention to detail and accuracy.
- Ability to work independently and collaboratively within a team.
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