Senior Technical Program Manager Europe

15 hours ago


Stockholm, Stockholm, Sweden Tbwa ChiatDay Inc Full time

We are seeking a highly skilled and driven Senior Technical Program Manager to join our team in Europe. This individual will lead the technical oversight, delivery, and optimization of customer-facing support programs for our top generative AI clients using dedicated GPU servers in the United Kingdom and Europe.

This role requires a candidate who excels in dynamic and fast-paced environments and has hands-on experience with server hardware, networking equipment, and firmware updates. The ideal candidate will have a proven track record of successfully managing complex technical projects and programs from initiation to completion at scale, preferably for a major tech company or startup.

Key Responsibilities:

  • Liaise with our US Customer Success team to deliver a seamless and integrated experience to our European clients.
  • Orchestrate a program that requires both operational and technical problem-solving for the world's largest supercomputing fleets.
  • Serve as an escalation point for process, program, and procedure to our European operations engineers.
  • Build processes, procedures, and programs with our clients to ensure structure, scope, and responsibilities are covered.
  • Foster collaboration and effective communication among various teams, including engineering, product management, operations, and business development, to ensure alignment and successful program execution.

Requirements:

  • Hands-on experience with server hardware, networking equipment, and firmware updates.
  • Experience in technical program management, preferably for a major tech company or startup.
  • 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent hands-on technical experience in data centers or cloud infrastructure.


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