
Bare Metal Technical Program Lead UK/Europe
19 hours ago
We are looking for a talented Bare Metal Technical Program Lead to join our team in the UK/Europe. This individual will be responsible for leading the technical oversight, delivery, and optimization of customer-facing support programs for our top generative AI clients using dedicated GPU servers.
The ideal candidate will have hands-on experience with server hardware, networking equipment, and firmware updates, as well as a proven track record of successfully managing complex technical projects and programs from initiation to completion at scale.
Key Responsibilities:
- Liaise with our US Customer Success team to deliver a seamless and integrated experience to our European clients.
- Orchestrate a program that requires both operational and technical problem-solving for the world's largest supercomputing fleets.
- Serve as an escalation point for process, program, and procedure to our European operations engineers.
- Build processes, procedures, and programs with our clients to ensure structure, scope, and responsibilities are covered.
Requirements:
- Hands-on experience with server hardware, networking equipment, and firmware updates.
- Experience in technical program management, preferably for a major tech company or startup.
- 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent hands-on technical experience in data centers or cloud infrastructure.
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