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Senior Ecommerce Manager
7 days ago
About the Role
We are seeking an experienced Senior Ecommerce Manager to lead our Online Merchandising Team. As a key member of our Sales Team, you will report to the Head of Sales and be responsible for optimizing the conversion rate online by analyzing customer demand and product supply while maintaining brand appearance and creating a seamless customer experience on site.
This role includes direct managerial responsibility for a team of 4 and requires a strong commercial acumen combined with great analytical skills and inspirational leadership. You will work closely with the Head of Sales and Sales Team, sharing the responsibility of the P&L as well as supporting the planning and execution of commercial activities to reach organizational goals.
Key Responsibilities
- Lead, develop, and mentor the online merchandising team.
- Ensure that all departmental targets are met, focusing on optimizing the CR.
- Support the Head of Sales in the responsibility of the online P&L, ensuring the achievement of annual sales and profit targets, and maintaining financial accountability for the performance of online sales.
- Leverage data to continuously monitor and improve key business metrics, making data-driven decisions to boost overall performance.
- Oversee the entire product lifecycle on site, from inception through final sale, ensuring a smooth and effective process for product management, online merchandising, and customer engagement.
Requirements
- Minimum of 5 years in eCommerce; experience in Online Merchandising is a plus.
- Proven track record in eCommerce management roles, with leadership skills to motivate and manage a diverse team.
- Proven track record of successfully improving key business metrics and delivering against target.
- A strong understanding of visual merchandising and the importance of brand appearance.
- Ability to use data and insight in combination with a commercial perspective to create and inspire innovation and growth.
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