Manufacturing Industry Technical Lead
7 hours ago
Job Description
The Customer Advisory team seeks an enthusiastic and proactive technical lead who excels in creating and maintaining close partnerships with customers, driving these partnerships forward with an innovative mindset by creating shared goals to solve complex problems and create value through the deployment of data and analytical solutions.
Your Responsibilities:
- You will be an advisor to your clients, providing guidance on how organizations in the manufacturing industry can create business value and support their goals using data and deployment of analytical solutions.
- You will act as the primary technical contact between the client and SAS, translating client business needs to value-generating solutions based on SAS products (software and cloud) and associated services.
- You will define and execute the technical strategy for the manufacturing accounts, working independently from, but in alignment and close partnership with, the account executive and wider engagement team.
- You will provide technical and pre-sales leadership to new business opportunities, engaging with technical and business audiences – defining and owning the technical engagement plan.
- You will be responsible for dealing with complex customer situations using knowledge of industry standards, SAS solutions and the customer's technology landscape to help deliver win-win outcomes for both the customer and SAS.
- You will deliver a high-quality, high-impact customer experience and demonstrate SAS' value through presentations, discussions, bids and POC/POVs.
- You will use domain (technical and industry) knowledge to create a compelling vision to influence all stakeholders in formal and informal meetings.
Requirements:
- 5 years + experience working in the manufacturing industry.
- Bachelor's degree, preferably in Engineering, Business, Computer Science, or other quantitative field related to area of assignment.
- Equivalent combination of education, training and experience may be considered in place of the above qualifications.
- You must understand the role and relationships of manufacturing value chain functions such as: Inbound Logistics, Operations, Outbound Logistics, Marketing & Sales & Service.
- You must understand job roles/personas, their responsibilities and relationships in manufacturing processes.
- You must understand the role and relationships of operational IT systems in industrial automation such as PLC, SCADA, MES, ERP & CRM.
- You must understand the principles of Industry4.0 framework: how intelligent digital technologies like IoT, Edge Computing, AI, Streaming Data, Digital Twins & Computer Vision are integrated into manufacturing and industrial processes.
- Ideally, you have experience on business solutions that are built around the technologies mentioned above.
- Fluent in one or more Nordic languages and English.
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