Customer Support Professional

3 hours ago


Ludvika, Dalarna, Sweden Hitachi Energy, Ludvika - Ludvika Full time

About Us

Hitachi Energy, a leading player in the energy sector, is looking for a skilled Customer Support Professional to join our team in Ludvika. As a global company, we strive to deliver world-class customer experience.

Job Description

We are seeking an experienced professional to work with order management and handle responsibility for their own global customer portfolio. As the main contact for customers, you will ensure timely delivery of products and services while meeting customer requests.

Key Responsibilities:

  • Manage orders from receipt to delivery complete and payment received.
  • Collaborate closely with cross-functional teams, including sales, after-sales, finance, planning, production, design, and SCM.
  • Contribute to continuous improvement of processes and maintain top-class performance.

Requirements

To succeed in this role, you will need:

  • A degree in business administration, engineering, purchasing, or relevant work experience.
  • Excellent communication and organizational skills.
  • Ability to prioritize tasks and meet deadlines.
  • Fluent English language skills, both written and verbal.

Benefits

As a valued member of our team, you can expect:

  • A collective agreement offering competitive compensation and benefits.
  • Flexible working hours and remote work options.
  • Ongoing training and development opportunities.
  • A dynamic and diverse work environment.

What We Offer



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