Customer Support Operations Leader
24 hours ago
We seek a dedicated Customer Support Operations Leader to oversee customer support operations, ensuring exceptional customer experiences and high loyalty.
About Your Role- Lead customer support operations, including ticket management and resolution.
- Develop and implement customer support strategies to improve satisfaction and loyalty.
- Collaborate with cross-functional teams to resolve complex customer issues.
- Analyze customer feedback to identify areas for improvement.
- You have at least 5 years of experience in customer support or related fields.
- You possess excellent leadership and communication skills to manage multiple stakeholders.
- You are proficient in customer support software and have knowledge of CRM systems.
- You are fluent in English and Swedish, with additional language skills a plus.
- A dynamic and supportive work environment.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative team environment with colleagues from diverse backgrounds.
- Access to ongoing training and education programs.
-
Product Support Leader
24 hours ago
Ludvika, Dalarna, Sweden Hitachi Energy Denmark AS Full timeJob DescriptionThe Local Implementation Leader will be responsible for implementing new and revised drawings from our Global Product Support team within our Operating Unit in Ludvika, Sweden. This involves coordinating meetings with technical resources, ensuring necessary actions are taken, and collaborating with our Product Implementation Manager and other...
-
Project Manager Leader
24 hours ago
Ludvika, Dalarna, Sweden Hitachi Energy Full timeHitachi Energy is a leader in the field of power transmission and has been for over 60 years. Our HVDC technology allows for the efficient transmission of electrical power over long distances, minimizing losses and utilizing various systems such as overhead lines, underground and submarine cables, and asynchronous interconnection of ac networks to achieve...
-
Customer Support Professional
54 minutes ago
Ludvika, Dalarna, Sweden Hitachi Energy, Ludvika - Ludvika Full timeAbout UsHitachi Energy, a leading player in the energy sector, is looking for a skilled Customer Support Professional to join our team in Ludvika. As a global company, we strive to deliver world-class customer experience.Job DescriptionWe are seeking an experienced professional to work with order management and handle responsibility for their own global...
-
Technical Operations Coordinator
24 hours ago
Ludvika, Dalarna, Sweden Hitachi Energy Denmark AS Full timeJob SummaryWe are seeking a skilled and motivated individual to join our System Care team as a Local Implementation Leader. In this role, you will be responsible for ensuring smooth product implementation within our organization, working closely with our Global Product Support team and Operating Unit in Ludvika, Sweden.Key ResponsibilitiesAct as the primary...
-
Quality Leader for Customer Support
24 hours ago
Ludvika, Dalarna, Sweden Business Center - Ludvika Full timeFör att vara framgångsrik i den här rollen krävs att du har god kunskap i det svenska språket.Om jobbetJobbet är placerat i kommunen Ludvika i Dalarnas län.Beskrivning av tjänstenTjänsten innefattar bland annat att lämna in dina erbjudanden och ansökningar via internet, vilket ger dig friheten att välja när du vill skicka din ansökan.
-
Strategic Project Lead
24 hours ago
Ludvika, Dalarna, Sweden Hitachi Energy Full timeHitachi Energy is a global leader in the field of power transmission, with a strong focus on innovation and customer satisfaction. Our HVDC technology allows for the efficient transmission of electrical power over long distances, minimizing losses and utilizing various systems such as overhead lines, underground and submarine cables, and asynchronous...
-
Ludvika, Dalarna, Sweden Hitachi Energy, Ludvika Full timeRole ResponsibilitiesCollaborate with business leaders and IT stakeholders to provide tailored IT solutions and services.Manage IT infrastructure, applications, and ticket escalations.Support both office and shop floor IT/OT assets.Be the key point of contact for IT service performance.Key AccountabilitiesAct as a liaison between IT supplier and CDC teams...
-
Operations Manager for Tank Shop Optimization
24 hours ago
Ludvika, Dalarna, Sweden Hitachi Energy Denmark AS Full timeCompany OverviewHitachi Energy Sweden AB is a leading provider of industrial power transformers. Our company values innovation, collaboration, and customer satisfaction.Job SummaryWe are seeking an experienced Operations Planner to join our team at the Power Transformers Ludvika site. The successful candidate will be responsible for planning and optimizing...
-
Supplier Quality Engineer Leader
24 hours ago
Ludvika, Dalarna, Sweden Hitachi Energy, HVDC Full timeAt Hitachi Energy HVDC, we are committed to delivering high-quality solutions to our customers. To achieve this, we need talented individuals who share our passion for quality and sustainability.About the RoleWe are seeking a supplier quality engineer leader to join our team. The successful candidate will be responsible for leading our supplier quality...
-
Local Project Coordinator
24 hours ago
Ludvika, Dalarna, Sweden Hitachi Energy, HV Breakers & Modules Full timeAbout Our CompanyHitachi Energy, HV Breakers & Modules is a leading provider of energy solutions, committed to enabling the green energy transition and meeting the world's needs for sustainable, flexible, and secure energy.Our VisionWe strive to be a driving force in shaping the future of energy, delivering high-quality products and services that meet the...
-
Implementation Specialist
24 hours ago
Ludvika, Dalarna, Sweden Hitachi Energy, HV Breakers & Modules Full timeAbout UsHitachi Energy, HV Breakers & Modules is a leading provider of innovative energy solutions. We are committed to enabling the green energy transition and meeting the world's needs for sustainable, flexible, and secure energy.Our MissionWe strive to be a driving force in shaping the future of energy. Our team is dedicated to delivering high-quality...
-
Manufacturing Excellence Leader
3 days ago
Ludvika, Dalarna, Sweden Hitachi Vantara Corporation Full timeYour ImpactYou will make a significant impact by championing Health, Safety & Environment (HSE) standards, leading quality improvement initiatives, and executing the global business unit strategy locally. Your proactive leadership will drive business profitability, capacity, customer satisfaction, and operational efficiency.
-
Technical Product Integration Manager
11 hours ago
Ludvika, Dalarna, Sweden Hitachi ABB Power Grids Full timeThis role as Local Implementation Leader offers you the chance to contribute significantly to the success of our business by ensuring the seamless integration of new and revised drawings from Global Product Support (GPS) into our organization. If you possess excellent technical knowledge and thrive in collaborative environments, we encourage you to apply.Key...
-
Senior Electrical Designer
24 hours ago
Ludvika, Dalarna, Sweden Hitachi ABB Power Grids Full timeWe are looking for a highly skilled and motivated Senior Electrical Designer - Leader Role to join our team in Sweden. In this role, you will be responsible for leading one of the valve electrical design teams and implementing our transformation strategy, focusing on enhancing systematic quality, boosting productivity, and facilitating expansion.Your key...
-
Technical Sales Support
12 hours ago
Ludvika, Dalarna, Sweden Hitachi Energy, Ludvika - Ludvika Full timeOur CultureAt Hitachi Energy, we pride ourselves on fostering a collaborative and innovative culture that values diversity, equity, and inclusion. As a Technical Sales Support specialist, you'll work closely with our sales teams to provide expert technical guidance and support to customers.Job Description
-
HVDC Control Systems Engineer
12 hours ago
Ludvika, Dalarna, Sweden Hitachi ABB Power Grids Full timeCompany OverviewHitachi Energy is a global technology leader advancing a sustainable energy future. We serve customers in the utility, industry, and infrastructure sectors with innovative solutions and services across the value chain.Sustainable Energy SolutionsWe are committed to creating a future where innovative digital technologies allow greater access...
-
Project Manager Leader for HVDC Service
1 hour ago
Ludvika, Dalarna, Sweden Hitachi Energy, Ludvika - Ludvika Full timeAbout the RoleThe Manager, Project Support will be responsible for leading a department within HVDC Service Operations at Hitachi Energy's location in Ludvika.This position oversees functions including Planning, Documentation, Field Operations, and Training for service projects. The successful candidate will have experience managing teams and developing...
-
Hitachi Energy Operations Excellence Leader
24 hours ago
Ludvika, Dalarna, Sweden Hitachi Energy Full timeIn this key position, you will play a vital role in shaping the future of Hitachi Energy's High Voltage Business Unit by implementing unified processes and fostering collaboration among diverse laboratory locations.Your responsibilities will include standardizing and streamlining testing processes across all laboratories, utilizing unified ERP systems, and...
-
IT Support Professional
7 days ago
Ludvika, Dalarna, Sweden CO-WORKER TECHNOLOGY Full time**Job Title:** IS Infrastructure Specialist**Job Summary:** CO-WORKER TECHNOLOGY is seeking a skilled IS infrastructure specialist to support our ongoing shared desk project within HVDC. The selected candidate will work collaboratively with a team to ensure all setups are completed efficiently.**Key Responsibilities:**Installation of monitors, keyboards,...
-
Global Management Leader
12 hours ago
Ludvika, Dalarna, Sweden Hitachi Energy Denmark AS Full timeJob OverviewWe are seeking a Global Manager to lead our HVDC Commissioning management team in Sweden. As part of the HVDC unit, you will oversee a team of Site Commissioning Managers and contribute to the development of individuals, groups, and teams.This role offers the opportunity to enhance your expertise in HVDC technology and leadership skills in a...