
IT Coordinator Role
4 days ago
We're seeking a skilled IT coordinator to join our team at Sandvik Group IT. This is a central function role where you'll play a key part in our Network Service delivery. Your goal will be to drive improvements throughout the service lifecycle by actively managing changes.
About this positionYou'll act as the primary point of contact for Network Services, ensuring exceptional service through a customer-focused approach. This involves coordinating tasks and activities related to our services, facilitating and participating in meetings with internal and external parties, including outsourcing partners.
- Document processes and workflows to ensure consistency.
- Update, maintain and support enhancements to CMDB, Service Portfolio and catalog items.
- Support in Merger and Acquisitions initiatives from a network perspective.
- Support and coordinate data quality throughout various support systems.
- Create purchase documentation and interact with purchasing and financial approvers to facilitate orders for products, hardware, support and licenses.
This position requires excellent communication skills, both verbally and in writing, as well as knowledge of relevant technologies and their application to enhance service effectiveness. You should have a basic understanding of Networks and be able to grasp ITIL processes.
About usSandvik Group is a tech-driven, innovative company that values diversity and inclusivity. We believe in creating an environment where people can grow and reach their full potential. As an IT coordinator, you'll be part of a collaborative team working towards a common goal – delivering high-quality support and ensuring continuous improvement.
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