Nordic Consumer Credit Expert

2 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Job Title: Nordic Consumer Credit Expert

We are seeking a highly skilled professional to join our Nordic Consumer Credit team in Stockholm. As a key member of the team, you will be responsible for providing first-class service to our customers while gaining experience in a global service company.

About the Role:

The role involves handling outbound and inbound calls from consumer cardmembers whose accounts are flagged as overdue or delinquent. You will build significant connections with our customers by offering custom solutions, consultative assistance, and first contact resolution to work out a positive outcome for the customer and American Express.

Key responsibilities include delivering best-in-class service while responding to customers' inquiries and problems, making decisions based on risk assessment and the customer profile, and meeting and exceeding quality goals, compliance regulations, and productivity targets.

Requirements:
  • Proficient in Finnish, Swedish, and English, both verbal and written.
  • Strong analytical skills.
  • Confidence in challenging customer situations.
  • Ease in navigating multiple systems to service our customers.
About Us:

At Amex, we strive to give continuous coaching and feedback in our colleagues' work, to get the best chances to succeed in their roles. We provide the opportunity to develop into a professional role as well as personal growth in our international and dynamic Company.

Benefits:
  • Support for financial well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working model with hybrid, onsite, or virtual arrangements.
  • Generous paid parental leave policies.
  • Free access to global on-site wellness centers staffed with nurses and doctors.
  • Free and confidential counseling support through our Healthy Minds program.
  • Career development and training opportunities.


  • Stockholm, Stockholm, Sweden Fincruit Full time

    Job DescriptionFincruit is now recruiting a Senior Credit Analyst for Crédit Agricole CIB, a leading corporate and investment bank in the Nordic region.This role involves being a key member of the Risk & Permanent Control team, based in Stockholm. The successful candidate will be responsible for assessing the creditworthiness of large Nordic corporate...


  • Stockholm, Stockholm, Sweden Fincruit Full time

    Job DescriptionWe are seeking an experienced Senior Credit Analyst to join our team in Stockholm. As a member of our Risk & Permanent Control team, you will be responsible for assessing the creditworthiness of large Nordic corporate clients and prospects.Your key responsibilities will include conducting in-depth credit assessments, preparing detailed credit...


  • Stockholm, Stockholm, Sweden Hayppgroup Full time

    About UsHaypp Group is a leading e-commerce group in the Nordics, operating ten store brands across seven countries and serving over 1 million active consumers.Our MissionWe aim to reduce smoking-related deaths, inspire healthier choices, and offer safer nicotine online.The RoleThis Junior Consumer Insights position at Haypp Lab involves collaborating with a...


  • Stockholm, Stockholm, Sweden Fincruit Full time

    Job Title: Senior Credit AnalystFincruit, a leading corporate and investment bank, seeks a highly skilled Senior Credit Analyst to join its Risk & Permanent Control team. As a key member of the team, you will play a crucial role in assessing the creditworthiness of large corporate clients and prospects in the Nordic region.About FincruitFincruit is a global...


  • Stockholm, Stockholm, Sweden Nordea Bank Norge ASA Full time

    Job Description:We are seeking an experienced Credit Risk Business Lead to join our High Risk Capability team. As a key member of the team, you will be responsible for developing and implementing sustainable processes and supporting tools that enable great customer experiences.The ideal candidate will have a strong background in credit risk analysis, with...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    This role is part of our Merchant Underwriting & Monitoring team responsible for mitigating credit risk associated with business customers.Key ResponsibilitiesWe analyze and assess credit risk on incoming business proposals presenting recommendations to the Credit Committee.Holding a decision mandate we contribute to developing internal guidelines and...


  • Stockholm, Stockholm, Sweden Fincruit Full time

    Senior Credit AnalystFincruit is a leading corporate and investment bank seeking a highly skilled Senior Credit Analyst for its Risk & Permanent Control team. As a key member of the team, you will play a crucial role in assessing the creditworthiness of large corporate clients and prospects in the Nordic region.About FincruitFincruit is the corporate and...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Credit Group Manager Overview:The role of a Credit Group Manager is pivotal in the financial landscape, as it involves managing complex professional disciplinary areas and leading a team of experts. To excel in this position, one must have a comprehensive understanding of multiple areas within a function to achieve objectives.This senior leader is...


  • Stockholm, Stockholm, Sweden Swedish Match - Stockholm Full time

    Job DescriptionWe are seeking a CX Programs Specialist to join our Nordics Consumer Experience team. In this role, you will identify business opportunities, drive consumer programs designed to close gaps in consumer experience.Key Responsibilities:Lead commercial initiatives across multiple categories related to deployment of consumer programs.Track progress...


  • Stockholm, Stockholm, Sweden Länk Recruitment Full time

    Payment Industry Legal ExpertAs a Payment Industry Legal Expert, you will play a critical role in shaping Zaver's legal strategy and ensuring regulatory compliance.Our goal is to create a seamless payment experience for all dimensions, making large purchases as easy as buying shoes.Key Responsibilities:Develop and implement legal strategies to support...


  • Stockholm, Stockholm, Sweden Nordea Bank Norge ASA Full time

    About UsNordea has a 200-year history of supporting and growing the Nordic economies. Our values are deeply rooted in these open, progressive and collaborative societies.The OpportunityWe are looking for a Senior Change Driver to lead the delivery of complex change initiatives in a dynamic environment delivering value to a broad range of stakeholders. As a...


  • Stockholm, Stockholm, Sweden Electrolux AB - Stockholm Full time

    Role SummaryWe are seeking a seasoned professional to lead our global credit management efforts. The ideal candidate will have a strong background in credit management, excellent analytical and communication skills, and experience working in a multicultural corporate environment.Key Responsibilities:Develop and implement effective credit management...


  • Stockholm, Stockholm, Sweden PER, Private Equity Recruitment Full time

    Company OverviewOur client is a leading international credit investment fund with a strong presence in Europe. They prioritize defensive industries with strong free cash flow and leverage a multi-channel origination strategy.Job DescriptionSupport the evaluation of new direct lending opportunities across the Nordic regionConduct financial modelling, credit...


  • Stockholm, Stockholm, Sweden Mimohq Full time

    About Mimo">Mimo is a fintech platform empowering small and medium-sized businesses to save time and money while maintaining control over their finances. We're seeking an experienced finance and credit professional to build and support our Finance, Credit & Risk function.This role offers a unique opportunity to engage with diverse problem areas, products,...


  • Stockholm, Stockholm, Sweden Nordea Bank Norge ASA Full time

    Role Summary:This role is focused on developing key capabilities at the heart of Nordea. As a Senior Credit Analyst, you will understand the connection between regulatory requirements, business processes, and data to drive initiatives and solve complex problems connected to Nordea's Credit Risk process.The ideal candidate will have a strong background in...

  • Amex Credit Advisor

    2 days ago


    Stockholm, Stockholm, Sweden TN Sweden Full time

    Job Title: Amex Credit Advisor - StockholmWe are seeking a highly motivated and results-driven individual to join our Credit Department in Stockholm. The successful candidate will be responsible for advising customers on their consumer credit accounts, providing guidance on payment plans and resolving any issues that may arise.About the Role:The role...


  • Stockholm, Stockholm, Sweden Worldline Full time

    Job Title: Credit Risk SpecialistAt Worldline, we're pushing the boundaries of payments technology, and we're seeking a skilled Credit Risk Specialist to join our global team. As a key member of our credit risk department, you'll play a vital role in shaping our growth strategy by identifying and mitigating financial risks.As a Risk Assessment Expert, you'll...


  • Stockholm, Stockholm, Sweden Electrolux AB - Stockholm Full time

    Job DescriptionAs a Group Credit Risk and Compliance Officer, you will play a critical role in ensuring the Electrolux Group's financial stability and integrity. You will be responsible for developing and implementing effective credit risk management strategies, leading a global team of credit managers, and collaborating with cross-functional teams to...


  • Stockholm, Stockholm, Sweden DBT (dbt) Full time

    About the PositionThis forward-thinking Credit Investment Analyst will join DBT's Stockholm team and contribute to providing SMEs with the financing they deserve. You will be a key player in DBT's growth team, focusing on underwriting deals and building our reputation in a collaborative environment.


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job Title: Consumer Finance SpecialistWe are seeking a highly skilled and experienced finance professional to join our team in Stockholm. The successful candidate will be responsible for managing and maintaining customer relationships, while also providing expert advice on consumer finance matters.About the Role:The role involves using your knowledge and...