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Pre-collection Officer

2 months ago

Stockholm, Stockholm, Sweden Nystart Finans Sverige AB Full time
Om rollen

Nystart Finans Sverige AB söker en erfaren specialist inom pre-collection/collection för att axla rollen som Pre-Collections Officer. I denna roll kommer du att spela en nyckelroll i vårt finansiella team och bidra till att utveckla och förbättra våra finansiella tjänster.

Ansvar
  • Hantera daglig kunddialog, främst via telefon, för att säkerställa hög kundnöjdhet och lösa eventuella problem.
  • Hantera betalningsplaner för kunder och säkerställa att de följer sina betalningsplaner.
  • Administrativ hantering av kravrelaterade ärenden, inklusive strukturering och planering av kravhantering i nära samarbete med Nstarts chef för Customer Success & Collection.
  • Arbeta med feedback från kunder och säkerställa att deras behov och förväntningar uppfylls.
Krav
  • Telefonvana och goda kunskaper i svenska och engelska i tal och skrift.
  • Tidigare erfarenhet av pre-collection/collection och finansiella tjänster.
  • Gedigen erfarenhet av finansiella tjänster och en bakgrund från en bank eller annat finansiellt institut.
  • Flexibilitet och förmåga att arbeta i ett snabbrörligt företag.
  • Prestigelöshet och god förmåga att arbeta tillsammans med andra i ett team.
Vad vi erbjuder

I Nystart Finans Sverige AB erbjuder vi en dynamisk och utvecklande arbetsmiljö där du har möjlighet att utveckla dina färdigheter och bidra till att utveckla våra finansiella tjänster. Vi tror på utveckling och lärande genom att göra och testa, och vi erbjuder stort utrymme för dina initiativ och ambitioner.