ITSM Process Optimization Expert

3 days ago


Stockholm, Stockholm, Sweden Sinch Full time
Requirements
  • Proven experience managing and optimizing Atlassian Cloud tools, specifically Jira Software, Jira Service Management, and Confluence.
  • Hands-on experience with Refined, Opsgenie, and Atlassian Assets, including portal design.
  • Strong understanding of ITSM frameworks and ITIL best practices.
  • Experience with IT Governance and Agile methodologies.


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