IT Process Manager

2 days ago


Stockholm, Stockholm, Sweden Swedbank AB Full time
Do you have a passion for helping others succeed? Are you a collaborator and creative in influencing others? Seize the opportunity to join our team of ITSM experts guiding Swedbank in delivery of high-quality IT Services and supporting the organization in a journey of achieving digital resilience.

In Swedbank you have the opportunity to:

- Be a part of an agile team dedicated to designing, implementing, monitoring, improving, and supporting best practise IT processes.
- Collaborate with IT teams across all Swedbank to enable and support them in their daily challenges in delivering IT solutions.
- Collaborate with skilled colleagues to stay updated on emerging trends and technologies.
- Be a trainer and build understanding and knowledge of the IT processes and its interconnections in the organisation.
- Lead improvement initiatives in improving and supporting the way of working with IT Processes and IT Service Management on an operational level.
- Contribute to digitalization and automation of our IT Processes needed for the future.
- Continuously develop your competences.

What is needed in this role:

- Demonstrated ability to lead oneself and inspire others towards achieving goals.
- Strong cooperation skills with a focus on finding solutions collaboratively.
- Proven ability to work effectively within diverse teams.
- Advanced skills in Excel and presentation software are beneficial.
- High levels of internal drive and personal productivity.
- Prior experience in IT Service Delivery and familiarity with ITSM tools is beneficial.
- Familiarity with Continuous Improvement management methods and project management techniques is advantageous.
- Relevant academic degree or equivalent professional experience.
- Fluent in English, both written and spoken, essential for effective communication.
- Ability to effectively support communication efforts aimed at various stakeholders.
- Knowledge management skills and communication skills are advantageous.
- Familiarity with tools, frameworks, and processes in Swedbank's technology ecosystem is a merit

With us, you can experience:

- Personal and professional growth through self-leadership and continuous development.
- Meaningful work that positively impacts our workplace, our customers, and society.
- An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.
- A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.
- Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

"Join our team and...

be a part of the Process Office team of ITSM experts and support them in guiding Swedbank in delivery of high-quality IT Services. We are now looking for our next IT Process Manager to support the organisation in IT Service Management and fostering collaboration across the teams. My main goal as a manager is to support and empower both individuals and the team. I strive to create an environment where everyone can thrive and do their best work, ensuring you have all the necessary resources and support.-" Ekaterina Shabanova, your future manager

We look forward to receiving your application by 28.03.2025.

Location: Stockholm or Tallin

Recruiting manager: Ekaterina Shabanova +46730528996

If you are employed in Estonia, please note that the salary offered for this position ranges from 3500-5300 €gross i.e. before taxes. Read more here.

We may begin the selection during the application period, so we welcome your application as soon as possible.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.
  • IT Process Manager

    2 days ago


    Stockholm, Stockholm, Sweden Swedbank AB Full time

    Company OverviewSwedbank AB is a leading financial institution in the Nordics, committed to delivering high-quality IT services to its customers. Our IT team is dedicated to designing, implementing, and improving our processes to support the organization's digital transformation.Job DescriptionWe are seeking an experienced IT Process Manager to join our...


  • Stockholm, Stockholm, Sweden Sterling Process Equipment & Services, Inc. Full time

    **About the Role:**We are seeking a talented Digital Product Manager to join our team at Sterling Process Equipment & Services, Inc. As a key member of our organization, you will play a crucial role in shaping the future of our digital services.**Job Description:**The successful candidate will be responsible for:Gathering and assessing market and customer...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Key ResponsibilitiesCertification Management: Oversee the certification process for ISO standards, acting as the main contact person for external certification bodies and managing the planning, execution, and follow-up of external audits.Audit Coordination: Support the internal audit process, including the selection, coordination, and execution of audits....


  • Stockholm, Stockholm, Sweden Yes Full time

    Process Improvement ManagerWe're looking for an experienced Process Improvement Manager to join our team at Yes. In this role, you will be responsible for developing and implementing business processes across all departments, managing multiple projects simultaneously, analyzing data to inform decision-making, and identifying opportunities for efficiency...


  • Stockholm, Stockholm, Sweden Sterling Process Equipment & Services, Inc. Full time

    **Service Portfolio Manager: Job Description:**We are seeking an experienced Service Portfolio Manager to join our team at Sterling Process Equipment & Services, Inc. The successful candidate will be responsible for managing our service portfolio to ensure alignment with business goals and customer needs.**Responsibilities:**Managing our service portfolio to...


  • Stockholm, Stockholm, Sweden Polarium Full time

    Polarium is looking for a highly skilled Operations Development Manager to oversee the production processes, ensuring quality and efficiency, and driving continuous improvement across all manufacturing sites.The successful candidate will have a strong background in manufacturing management, including experience in overseeing production processes, developing...


  • Stockholm, Stockholm, Sweden Sting Capital Full time

    Sigma Carbon, a leading Direct Air Capture company, seeks a Process Optimization Manager to lead the development of our DAC system.This role requires a strong background in process engineering, with experience in optimizing complex systems. The ideal candidate will have a proven track record of improving process efficiency and reducing costs.Key...


  • Stockholm, Stockholm, Sweden Wise IT AB Full time

    We are looking for an experienced IT Operations Manager to join our team at Wise IT AB.In this role, you will be responsible for leading our teams in managing hybrid cloud environments, optimizing servers, storage, and networks. Your goal will be to drive innovation, ensure stability, and navigate change in a dynamic IT landscape.Some of your key...


  • Stockholm, Stockholm, Sweden Professional Galaxy AB Full time

    We seek an accomplished professional to assume the role of procurement transformation leader at Professional Galaxy AB. This individual will be responsible for overseeing the deployment of SAP-based solutions within the procurement organization, leveraging their expertise in procurement processes, SAP implementation, and project management.Your Key...


  • Stockholm, Stockholm, Sweden EarthStream Global Full time

    Job OverviewWe are seeking an experienced Process Risk Management Expert to join our team. This role involves reviewing safety designs, coordinating with stakeholders, and carrying out risk analyses to ensure the safe operation of our production processes.Key Responsibilities:Evaluating safety designs and identifying potential risksCoordinating with...


  • Stockholm, Stockholm, Sweden COWI AS Full time

    The Director of Quality Management Sweden position offers a unique opportunity to drive quality and process improvements in a dynamic environment. As the successful candidate, you will oversee the quality and process initiatives within our Swedish Business Line.You will be responsible for ensuring compliance with external and internal requirements, driving...


  • Stockholm, Stockholm, Sweden Wise IT AB Full time

    We are looking for an experienced Enterprise IT Service Manager to join our team at Wise IT AB.In this role, you will be responsible for leading our teams in managing hybrid cloud environments, optimizing servers, storage, and networks. Your goal will be to drive innovation, ensure stability, and navigate change in a dynamic IT landscape.Some of your key...


  • Stockholm, Stockholm, Sweden EarthStream Global Full time

    About UsAt EarthStream Global, we are committed to delivering high-quality projects and services to our clients. We are seeking a highly skilled Site-Wide Process Integration Manager to join our team.The successful candidate will be responsible for managing the site-wide process integration of various water systems, including industrial water, demineralized...


  • Stockholm, Stockholm, Sweden Sandvik Group Full time

    About the JobCompany Overview:Sandvik Group is committed to teamwork and believes in the power of developing ideas and solutions together. We leverage our shared passion, diversity, open-mindedness, and cooperative spirit to shape the future of our industry and the path of your career.Key Responsibilities:Contributing to the development of business...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    About the RoleWe are seeking a highly motivated and experienced Senior Associate, Legal Operations to join our team. As a key member of our legal function, you will play a crucial role in optimizing legal processes, driving efficiency, and supporting technology adoption.You will work closely with our sales teams to facilitate contract negotiations, ensuring...


  • Stockholm, Stockholm, Sweden Capgemini Full time

    Pursuing a career as a Business Process Management Expert at Capgemini offers a chance to grow professionally while contributing to the success of our clients. With over 340,000 team members in more than 50 countries, we're committed to delivering quality results.As a member of our Pega development team, you will have the opportunity to work on various...


  • Stockholm, Stockholm, Sweden Envoi AB Full time

    Job DescriptionLead the implementation of SAP procurement solutions across the organization.Develop and manage project plans and timelines.Collaborate with cross-functional teams to ensure seamless transition between process development and implementation.Oversee training activities and workshops for end-users.Drive continuous improvement and optimization of...


  • Stockholm, Stockholm, Sweden Northvolt Revolt AB Full time

    About the RoleWe are seeking a highly skilled Senior Process Engineer to join our team at Northvolt Revolt AB. As a Senior Process Engineer, you will play a key role in designing and implementing efficient processes for battery recycling operations.Key responsibilities include:Developing process design basis and criteria.Conducting gap analysis and...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are seeking an experienced Process and Quality Director to lead our quality and process initiatives within the Business Line in Sweden.In this role, you will be responsible for ensuring compliance with external and internal requirements, driving continuous improvement, and fostering a culture of quality throughout the organization.Your key...


  • Stockholm, Stockholm, Sweden Vipas AB Full time

    VIPAS AB is a pioneering company that offers cutting-edge IT consulting services. We are seeking an experienced Indus Lead to drive key efficiency and optimization projects contributing to the creation of advanced aviation systems.As an Indus Lead, you will be responsible for leading projects, optimizing industrialization processes, managing investment...