Digital Product Research Lead

1 week ago


Malmo, Skåne, Sweden IKEA Full time
UX Researcher | Inter IKEA Data & Technology Range

We're dedicated to making everyday life at home more convenient, sustainable, and inspiring through smart technology. Our team designs experiences that integrate seamlessly into the home, empowering people to live better.

We are looking for a User Experience Researcher who will help us deeply understand our customers, ensuring our customer's journey is intuitive, accessible, and meaningful. If you're passionate about human-centered design and thrive on discovering what truly matters to people, this could be the perfect role for you.

You will design and run studies such as usability testing, concept evaluations, and prototype assessments to inform designs. Additionally, you will conduct foundational research to explore user needs, behaviors, and expectations within the home and technology domain.

As a UX Researcher at IKEA, you will:

  • Lead the research and testing of digital product experiences to ensure they meet the needs of co-workers and users.
  • Be responsible for uncovering and filtering user insights to inform the development of products, experiences, and services.
  • Collaborate closely with Digital Product Leaders, UX Designers, and Software Engineers.
  • Facilitate insight-based decision-making through qualitative and quantitative data, grounded in evidence and empathy.
  • Contribute to the establishment of common research practices across IKEA.

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