Swedish Speaking Online Shopping Expert

7 days ago


Stockholm, Stockholm, Sweden Transcom AB Full time
Job Requirements
We are seeking a skilled eCommerce Customer Service Representative to join our team at Transcom. To succeed in this role, you will need to possess excellent communication skills, with an ability to empathise and build rapport with customers. You should also have strong problem-solving skills, with the creativity to offer quick and effective solutions. Additionally, you will need to be able to multitask comfortably in a fast-paced environment and have a genuine interest in providing outstanding customer experiences.

About Us
Transcom is a global community of customer experience experts. We're committed to providing world-class service for some of the world's most beloved brands. Our team is agile, curious, driven, and passionate about delivering outstanding customer experiences. We're now looking for Swedish-speaking customer champions who thrive in dynamic, fast-paced environments.

Responsibilities
- Provide exceptional customer service and support through various communication channels
- Actively listen, empathise, and engage with customers to resolve issues and provide tailored solutions
- Collaborate with colleagues to ensure seamless customer interactions and achieve business objectives

Benefits
- Competitive salary
- Comprehensive training program
- Career advancement opportunities
- Collective agreement & pension plan
- Health & wellness benefits
- A dynamic and inclusive work environment
- Access to state-of-the-art facilities and resources

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