Corporate System Support Professional
4 days ago
About the Role
As a Corporate System Support Professional at my3Twelve, you will play a critical role in maintaining the stability and performance of our IT infrastructure. You will work closely with our IT team to identify and resolve technical issues, implement new technologies, and develop processes to improve system performance.
Key Responsibilities:
- Implement and maintain network and system security protocols to protect against cyber threats.
- Design and implement efficient backup and disaster recovery strategies to minimize downtime and data loss.
- Collaborate with the IT team to develop and implement IT policies and procedures to ensure compliance and consistency.
- Provide technical support and training to staff on IT-related topics, including hardware and software troubleshooting.
- Assess and recommend new technologies and tools to improve system performance and efficiency.
- Develop and maintain documentation on IT procedures and system configurations to ensure knowledge retention and transfer.
- Stay up-to-date with industry trends and best practices to inform IT strategy and decision-making.
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