Senior Technical Project Manager for Customer Engagement

22 hours ago


Stockholm, Stockholm, Sweden Google Inc. Full time
About Our Team: We're a dedicated team of professionals who share a common goal: to help our customers achieve their goals through innovative cloud-based solutions. As a member of our team, you'll have the opportunity to collaborate with talented individuals from diverse backgrounds and industries.

Job Description: We're seeking a skilled Contact Center Solution Specialist to join our team. In this role, you'll assist customers in designing and implementing end-to-end applications that integrate our advanced conversational AI with multimodal and omnichannel functionality.

Main Responsibilities: Your key responsibilities will include:
  • Working with customers to develop and implement conversational AI solutions
  • Collaborating with our technical team to accelerate the adoption of Customer Engagement in EMEA
  • Designing and developing reusable assets like demos and high-level architecture

Preferred Qualifications: While not required, experience with modern cloud architectures and technologies, as well as contact center systems, including conversational AI applications, is preferred.

About the Company: At Google Inc., we're committed to empowering businesses to achieve their full potential through innovative cloud-based solutions. Our cutting-edge technology and tools enable developers to build more sustainably, and we serve customers in over 200 countries and territories worldwide.

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