Product Optimization Specialist
1 day ago
As a Product Specialist in our Learning Technology team, you will be responsible for:
* Supporting the global operations of our tools and platforms used in the learning content authoring process
* Providing guidance to users across the organisation to ensure effective usage
* Driving product and platform optimisations to improve efficiency and effectiveness
* Managing access requests to ensure timely resolution of issues
* Coordinating release management processes to ensure seamless deployment of updates
* Analysing usage patterns to identify opportunities for improvement and optimisation
* Collaborating with stakeholders to implement solutions that optimise and expand the authoring tools' impact
Requirements
To be successful in this role, you should have a minimum of 5 years of experience in designing and producing learning content through digital tools, at least 3 years of experience with the Articulate suite, and experience with learning content management systems (LCMS). You should also have strong knowledge of instructional design principles, SCORM/xAPI standards, and accessibility guidelines. In addition, you should have a proactive mindset with the ability to take initiative, identify improvement areas, and lead optimisation efforts. Strong collaboration and communication skills, with the ability to support and guide users across different regions and functions, are essential. Analytical skills to assess system usage and identify actionable insights for improvement are also required.
Benefits
As a Product Specialist in our Learning Technology team, you will have the opportunity to work on cutting-edge digital solutions that support lifelong learning for our co-workers worldwide. You will be part of a dynamic and vibrant environment where you can develop your skills and grow within the company. We offer a competitive compensation package and excellent benefits, including health insurance, retirement plans, and paid time off.
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