Experience Design Leadership Position

6 days ago


Malmo, Skåne, Sweden Inter IKEA Systems B.V. Full time

Foster a culture of innovation and creativity as you lead the development of IKEA's omnichannel ecosystem framework and drive omnichannel development across customer meeting points.

About the Job

This senior leadership position offers a unique chance to make a lasting impact on IKEA's customer experience, shaping the future of how we meet our customers' needs in the new omnichannel reality.

You will be responsible for building large-scale networks and collaborations, contributing to the growth plan, and bringing omnichannel experience to life across all channels.

Key Skills
  • Proven experience in senior consumer-facing business working with strategy, retail development, and/or experience design.
  • Strategic thinking and ability to balance global synergies with local relevance.
  • Excellent communication and leadership skills, with the ability to drive stakeholder engagement and collaboration.
  • Knowledge of macro, industry, and market trends, with a focus on creating customer experience strategies that meet and exceed consumer expectations.

This role requires a strong understanding of IKEA's values and a passion for making a positive impact in the world.



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