Head of IT Operations

4 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time

Intrum has a broad competence in debt collection services and does business in 20 countries in Europe. We have more than 10,000 experienced employees in our group.

Our business is about helping others. Helping indebted individuals to get out of difficult situations. Helping businesses get paid so they can grow, hire, and prosper.

To have the opportunity to grow. In our organization, there are many opportunities to advance, specialize, and rotate. Or even try your wings abroad.

Location for this position is Stockholm (Sickla) or Gothenburg. We believe that a hybrid work approach—combining office and remote work—enhances both performance and collaboration.

  • Key Responsibilities:
    • Strategic Execution: Lead IT and product transformation, aligning local and global priorities while managing projects, budgets, and vendor relationships.
    • Product & Innovation: Build a strong product organization, standardizing processes and developing client-centric solutions with seamless journeys.
    • Collaboration & Leadership: Partner with Market leadership and Global IT to drive strategy, ensuring effective implementation of global solutions and adherence to best practices.
    • Operational Excellence: Oversee local IT applications, data governance, cloud transitions, and capability development while balancing immediate business needs with long-term IT solutions.
    • Team & Performance Management: Lead the market IT team, fostering a high-performance culture and driving continuous improvement.


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