Service Manager

Om ossBITA Service Management är en ledande aktör inom IT-verksamhetsutveckling. Vi hjälper våra kunder att effektivisera sina processer och förbättra sin förmåga att leverera värde till sina kunder.Uppdragens innebördVåra uppdrag handlar om att utveckla och implementera strategier, processer och system som stödjer våra kunders affärs- och...

Working Hours: Monday to Friday - 3 days in the officeAre you passionate about delivering excellent customer service?We are tooWe are currently hiring a Client Service Partner to support our global clients in a professional business-to-business (B2B) environment in the technology and internet/web services industry. As a Client Service Partner, you will act...

Working Hours: Monday to Friday - 3 days in the officeAre you passionate about delivering excellent customer service?We are tooWe are currently hiring a Client Service Partner to support our global clients in a professional business-to-business (B2B) environment in the technology and internet/web services industry. As a Client Service Partner, you will act...

IT Service Management Project ManagerLocation: Stockholm, SwedenAssignment Length: Initial 6-month contract (potential for extension)Assignment Type: ResidentialWork Schedule: 8 hours per day, 5 days per week (Hybrid – 3 days on-site, 2 days remote)We are recruiting for an experienced IT Service Management Project Manager to support a leading multinational...

Director, Gaming Managed ServicesEveryMatrix is seeking a seasoned professional to spearhead its Gaming Managed Services division. As Director, Gaming Managed Services, you will be responsible for implementing strategic plans, managing programs that leverage customer behavior, and ensuring effective customer interaction.The ideal candidate will have a deep...

Are you a proactive leader who thrives in a fast-paced, tech-driven environment? Do you enjoy orchestrating teams, optimizing workflows, and ensuring smooth operations for services that power millions of players worldwide? If so, we're looking for an Online Services Manager to join our teamIn this role, you will be at the heart of our online ecosystem,...

The Service Delivery Manager (SDM) has primary responsibility for the overall service delivery oversight and relationship with key named client(s) on a day-to-day basis. The SDM promotes a service of excellence by identifying client needs and maintaining customer satisfaction. The SDM will obtain a clear understanding of the client(s) business and strategic...

Do you want to be at the forefront of protecting our society against cyber threats? We are looking for a Team Manager to team up with the most dedicated team of cyber specialists in our Managed Servicesbusiness unit.About Truesec – A Leading Cybersecurity CompanySince 2005, Truesec has been a native cybersecurity company, driven by one single purpose:...

Service & Solution ManagerAs a Service & Solution Manager, you will be responsible for supporting Sigenergy customers during the installation, maintenance, and repair of devices in the Sigenergy product portfolio. Your aim is to ensure that customers can make optimum use of the products offered and are satisfied with the service. You will also be responsible...

The Service Delivery Manager (SDM) has primary responsibility for the overall service delivery oversight and relationship with key named client(s) on a day-to-day basis. The SDM promotes a service of excellence by identifying client needs and maintaining customer satisfaction. The SDM will obtain a clear understanding of the client(s) business and strategic...

Company Intro:EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.But that's not all We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve...

Service Delivery Manager | Pricing & PromotionsAt RELEX, Engineering means to tackle complex challenges with cutting-edge tools and a forward-thinking approach. The work is complex, and it's rewarding. From managing massive datasets to building user interfaces, we push boundaries to create intuitive software. Collaboration, respect, and flexibility define...

About the RoleIn this role, you will serve as the primary point of contact for service description-related inquiries. Your responsibilities will include performing diligent reporting and analysis of outcomes and improvement activities for your assigned service, maintaining up-to-date service-related documentation, and managing processes to drive continuous...

Job Description:The Vendor Contract Manager role involves assessing and managing risks associated with service provider contracts, as well as developing effective conflict resolution strategies through solid negotiation methods.Key Skills and Qualifications:Commercial Acumen: Strong commercial acumen with the ability to analyze complex contracts and...

At RELEX, Engineering means to tackle complex challenges with cutting-edge tools and a forward-thinking approach. The work is complex, and it's rewarding. From managing massive datasets to building user interfaces, we push boundaries to create intuitive software. Collaboration, respect, and flexibility define how we work, become part of our community and...

Job OverviewKinTec Recruitment Ltd is seeking an experienced IT Service Management Project Manager to support a leading multinational power and energy company in Stockholm.Key Responsibilities:Conduct a thorough analysis of existing IT processes and systems to identify areas for improvement and recommend actionable solutions.Engage and manage stakeholders at...

About UsSinch is a global leader in customer communication solutions. With over 150,000 businesses relying on our platform, we're committed to delivering innovative and seamless customer experiences through mobile messaging, voice, and email.We're passionate about empowering our customers to communicate effectively with their customers. Our AI-infused Super...

About the JobWe are looking for a highly motivated and results-driven individual to join our team as a Customer Service Manager at H&M Home. In this role, you will be responsible for providing exceptional customer service and coaching your team to do the same.Your responsibilities will include:Providing customer service excellence in-store and ensuring that...

Vi söker efter dig som ser helheten och förstår vad som krävs för att få ihop teknik, arbetssätt och människor för få ut största möjliga nytta till våra kunder. Du vet vad IT Service Management och förändringsledning handlar om och vad som krävs för att lyckas i rollen som konsult. Om du dessutom inte gillar ineffektivitet på arbetsplatser...

Säkerställ en modern och stabil IT-drift Vi söker Service Manager - IT Operations till Best Transport i StockholmSom Service Manager - IT Operations får du en nyckelroll i att styra och utveckla vår IT-drift genom strategisk leverantörsstyrning och teknisk kravställning. Vill du arbeta i en föränderlig miljö där du driver förbättringar och...