Department Head Manager

7 days ago


Stockholm, Stockholm, Sweden H&M group Full time

In this role as Department Head Manager at H&M Group, you will be responsible for crafting exceptional customer experiences that drive sales and deliver an engaging shopping journey. Your dedication to excellence and commitment to our values will enable you to succeed in this role.

Main Responsibilities:
  • Developing Sales Teams
  • Analysing sales data and collaborating with the store manager to enhance sales performance
  • Coaching sales assistants to deliver outstanding customer service and achieve sales targets
  • Recruiting and training new team members to ensure they meet our high standards
  • Collaborating with the store manager to identify top performers and develop their skills
  • Ensuring seamless store operations and resolving any issues promptly
  • Representing the brand and fostering positive relationships with our customers
Essential Skills:
  • Familiarity with retail operations and customer experience principles
  • Proven track record in sales leadership and team management
Key Qualities:
  • Dedication to delivering exceptional customer experiences
  • Able to motivate and inspire teams to achieve high performance
  • Strong communication and interpersonal skills
  • Able to think critically and make informed decisions
  • Flexible and adaptable in a fast-paced retail environment
Competitive Benefits:

We offer a comprehensive package of benefits, including a generous discount scheme and opportunities for career growth and development within the H&M Group.



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