ServiceNow Specialist

23 hours ago


Stockholm, Stockholm, Sweden Cognizant Full time
Company Overview\

Cognizant is a global leader in Information Technology Services, ranked as one of the Fortune 500 companies since 2011. Founded in 1994, our Head Quarters is still based in the USA. With a revenue of USD 17 billion and nearly 300,000 employees, we serve various industries like Healthcare, Life Science, Banking and Finance, Insurance, Retail, Production, Logistics, Energy, etc.

Job Description

We are looking for a highly skilled ServiceNow Specialist with extensive knowledge in HRSD, ITSM, and Service Portal to join our team in Stockholm. The ideal candidate will have hands-on experience in analyzing, designing, developing/writing, and managing ServiceNow applications, with recent implementation experience in the HRSD module.

In this role, you will translate business requirements into technical specifications and create deliverables in different phases of the project life-cycle by decomposing functionality into specifications and business rules. You will produce business requirement documents (BRD), functional specifications, and business process flows. You will analyze business processes and perform gap analysis, impact analysis, and feasibility studies.

You will liaise with onsite/offsite development teams on a daily basis to monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions. You will gather business requirements by interfacing with internal and external stakeholders and conduct analysis for application development. Additionally, you will facilitate requirement workshops.



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